It was a little quiet there for a while, but Rogers is BACK on the road to [insert word] their customers! 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18
Effective October 5 2009, Rogers Wireless customers, both new and existing, that have Data-Only accounts will be subject to an ECF (Early Cancellation Fee) of $400 (maximum).
Data Early Cancellation Fee Policy Update
If a customer has Rogers Wireless service that is Data-Only, then that customer is subject to the new ECF change.
A Data-Only account means the customer does not have any Voice services attached to their phone number. In other words, this policy update applies to
Customers of the Rogers Internet Stick
Customers that have a Smartphone with no Voice Plan and only a Data Plan.
Summary of ECF & DECF Changes
Voice-Only Customers (stayed the same)
ECF: The greater of $100 or $20 per month remaining in the service agreement term, to a maximum of $400 (plus applicable taxes).
DECF (Data Early Cancellation Fee): N/A
Total Cost: Maximum $400 (plus applicable taxes).
Data-Only Customers (changed)
ECF: The greater of $100 or $20 per month remaining in the service agreement term, to a maximum of $400 (plus applicable taxes).
DECF: N/A
Total Cost: Maximum $400 (plus applicable taxes).
Voice and Data Customers (stayed the same)
ECF: The greater of $100 or $20 per month remaining in the service agreement term, to a maximum of $400 (plus applicable taxes).
DECF: The greater of $25 or $5 per month remaining in the data term, to a maximum of $100 (plus applicable taxes)
Total Cost: Maximum $500 (plus applicable taxes).
You can read more about the past/current ECF/DECF Rogers/Fido policies here:
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