MobileMe To ‘Get A Lot Better In 2011’ – Steve Jobs

MobileMe is Apple’s email, photo/file hosting, and syncing service for iOS devices and Mac/PC’s. The service costs an annual $109.00 and over the years, user responses to the service have been mixed.

Some users love the service and use it religiously while others feel that the $109 annual price is too high for similar services that can be used elsewhere for free. Speaking of free, Apple recently made MobileMe’s Find My iPhone free for users of iOS devices, making it even more difficult for users to accept the regular annual service cost.

Apple MobileMe

Aside from costs, some users (myself included) have also experienced performance and access issues with MobileMe, specifically around syncing and integrating data among multiple devices. Two notable examples would be Mail and Calendar syncing.

Frustrated with the experience, a MobileMe member decided to email Apple CEO Steve Jobs to share his dissatisfaction and to inquire about future service improvements. Apparently Jobs replied. Check out the exchange below.

User email:

I love my iPad and iPhone4 and am a huge fan of yours and all that Apple does. I desperately want to stay inside of Apple’e ecosystem as much as possible.

However, MobileMe is making it very difficult for me to do so. Unreliable/unpredictable syncing, creating duplicate entries (sometimes scores of them), etc. It’s almost unusable.

And I know from forums (including Apple’s own support boards) that I am not the only one experiencing these very real and frustrating problems.

Please tell me it will get better, and soon?

Jobs’ reply:

A: Yes, it will get a lot better in 2011.

Sent from my iPhone

So current and prospective MobileMe users have a positive 2011 to look forward to. While improvements are nice, Jobs’ reply does make it unclear whether Apple is planning significant feature upgrades or if the performance of the service will simply be improved. 2011 is just around the corner, so we’ll see what happens.