Notability Reverses Course, Existing Users to Get Lifetime Access

Notability update

Earlier today we told you popular note-taking app Notability had announced it had switched to a free app model, powered by an optional in-app subscription.

The decision also said existing paid users would only have access to the app for one more year, before requiring to pay for a subscription for full feature access.

Naturally, this decision didn’t sit well with existing users. But on Tuesday afternoon, Notability has announced a change of course, after it faced backlash from its users online, who accused the company of violating Apple’s App Store guidelines.

“Today, we are making some changes (coming soon in Notability version 11.0.2). Everyone who purchased Notability prior to our switch to subscription on November 1st, 2021 will have lifetime access to all existing features and any content previously purchased in the app,” said Notability in a statement to iPhone in Canada.

Existing features that will remain for paid users include unlimited editing, iCloud sync and any other purchased features. “Future features we develop may also be included, depending on their complexity and cost to maintain,” added Notability.

“We are a small company, so we designed the original one-year access plan as a precautionary measure since we were not certain if we could support lifetime access. We sincerely apologize for putting our current users in this position,” said the Notability team on Tuesday afternoon.

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