As a result of community backlash due to changes to its Terms of Use, Adobe states it will be “addressing the concerns raised” with updated changes. The company claims it has reflected on the language used in the Terms and will roll out an update on June 18.
Last week, Adobe rolled out its updated Terms of Use, sparking immediate concerns over the company’s use of AI. Users believed that the updated terms allowed Adobe to access and use their work to train its AI models. Now, Adobe states in a blog post that it “will speak to customers with a plan to roll out updated changes.”
While Adobe hasn’t clarified the changes it aims to make, the company has noted the “areas of clarification” that will be addressed. “There is no ambiguity in our stance, our commitment to our customers, and innovating responsibly in this space,” the company states. “We’ve never trained generative AI on customer content, taken ownership of a customer’s work, or allowed access to customer content beyond legal requirements.”
Originally, Adobe attempted to roll out its new changes while ensuring that it was committing to user privacy. However, the company largely left the language used within its Terms of Use vague enough for users to worry about how their work would be used for generative AI models. Adobe states that its upcoming update will add a statement to the Terms of Use to clarify that the company doesn’t “train generative AI on customer content.”
Additionally, Adobe hopes to rebuild any lost trust in its user base by clarifying that there is an opt-out option for the desktop product improvement programs. “We recognize that trust must be earned,” Adobe says. “We are grateful for your feedback, will be connecting with many customers in our community this week to discuss our approach and these changes, and are determined to be a trusted partner for creators in the era ahead. We will work tirelessly to make it so.”
Next week, users can look forward to how Adobe will commit to clarifying its terms. It’s clear they need to be more precise and offer users examples of what they mean for the work created across its creative suite.
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