Rogers customers who haven’t switched from the company’s aging 3G network by June 30, 2025, could soon face a one-time $75 fee on top of an existing $3 monthly charge.
The $3 Legacy Network Usage fee (announced in April) will apply users who continue to rely on 2G or 3G connections.
Now, an updated Rogers support website says that customers who are still using 3G exclusively by late June 2025 may also receive a $75 administrative charge, meant to cover the costs of maintaining outdated infrastructure and sending repeated notifications about the shutdown.
“If you’re still exclusively using the 3G network as of June 30, 2025, your mobile device will lose connectivity. We may also add a one-time $75 3G administrative charge to your account to cover the costs of our 3G transition efforts,” explains Rogers.
Rogers plans to retire its 3G network on July 31, 2025. After that date, older phones that don’t support 4G LTE or 5G will stop working for calls, texts, and data.
Customers can avoid these charges by upgrading their phone or SIM card, or updating settings to enable VoLTE if supported. Those who don’t transition by November 2, 2025, risk losing their number, plan, and stored voicemails permanently, says Rogers.
So Rogers says you will be charged $3 monthly to use an old service, then hit with a large one-time $75 fee when it ends. That doesn’t feel like support—it feels like a penalty. Devices that still have 3G only connections are older devices, likely used by seniors or low income earners that can’t afford to upgrade.
Thanks Steven
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They should give those cheap Motorola or Nubia phones away to those people.
That is pretty much what they have been doing when people call their 3g migration team if they don't already have a 4/5g capable phone.
leave it to rogers to charge you extra for being loyal, they should be giving them a legacy discount for staying with rogers so long.
Why… It costs them money to keep this old tech going
Aren't they charging customers whose phones will no longer work? There is no tech to keep going.
Who writes this drivel?
"Customers can avoid these charges by upgrading their phone or SIM card"
So let me pick up a 5G SIM card, put it in my 2G phone and it will work.
So, according to the headline, "Rogers Will Charge You $75 for Clinging to 3G After Shutdown" – so not being able to use the service, since it's "shutdown", won't be enough to discourage subscribers lol.
Just shut the network down when you say you will and stop with all of the surcharge nonsense.
This is stolen, just this.