Telus has launched a new offer for customers called Price Lock, which guarantees your wireless plan pricing stays the same for a half decade, while also including Easy Roam from $5 per day.
The following bring your own device plans are eligible for Price Lock, after the $10 debit autopay discount:
Other $65/80GB and $60/60GB 5G plans remain, but they don’t qualify for Price Lock.
For those signing up for hardware upgrades or buying a phone, add $5/month more to the prices above.
The $5 per day Easy Roam (instead of $14-16/day) includes talk, text and data in the US and over 200 international destinations, says Telus. This may be more convenient to use your plan’s data bucket than setting up an eSIM with services like Saily or Airalo.
Telus says rices may change at any time. The 5-Year Price Lock only applies to the base monthly plan cost (before taxes, discounts, or credits) and starts when you activate an eligible plan. It doesn’t cover add-ons, pay-per-use charges, or roaming rates like Easy Roam — those can still change. The lock ends if you switch plans, renew, or become ineligible.
With customers more aware of price increases when it comes to wireless, this looks to be the Telus solution to lock in your pricing, similar to what Freedom Mobile’s been advertising for its plans. However, the big difference is Freedom’s Price Freeze Promise is for life, as long as you keep your plan. Telus is only saying for five years.
Here are Rogers plans in comparison for BYOD and after autopay for comparison:
And here are plans from Bell as of July 24:
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Does Telus think it is a selling point that their prices won’t be going down for 5 years? I think Telus lost the plot here…
You can be guaranteed that you get to pay at least 2X the price for mostly the same thing you'd get with a much more cost effective flanker brand, for five years. Hooray!
You can’t talk to TELUS on the phone anymore. Have to do it through a “BOT”.
Also, when I go to change my plan (I’m always looking for cheaper) there are only options that are more expensive.
So that along with the inability to talk to a human being at TELUS is making me more and more nervous that I am stuck with what I have as I watch the prices increase.