Telus and Koodo to Kill $5 Credit Card Discount—Here’s How to Keep It

Telus and Koodo are ending a long-standing $5 monthly discount for customers who pay their wireless bills using pre-authorized credit card payments.

According to emails seen by iPhone in Canada sent out to Telus and Koodo customers last week, starting October 1, 2025, the $5 discount will be gone—unless you switch to pre-authorized payments through your bank account (in other words—debit).

Both Telus and its flanker brand Koodo are now telling users they can keep their $5 discount if they switch to pre-authorized bank payments instead.

This move follows Telus’ earlier efforts to push customers away from using credit cards. Back in 2022, Telus tried adding a 1.5% credit card processing fee, but the CRTC blocked it. The company later pulled the fee in summer 2023 after customer backlash.

Then in April 2025, Telus rolled out a bigger incentive—$10/month off plans for anyone willing to pay by pre-authorized debit. At the time, a Telus spokesperson told iPhone in Canada, “New mobility customers who sign up for pre-authorized bank payments will receive a $10 monthly discount on eligible in-market plans.” They also emphasized that debit payments help customers avoid late fees.

The credit card discount stuck around for existing customers—until now. Telus and Koodo appear to be phasing it out completely.

Telus says starting April 8, 2025, if you switch to a new plan or renew, you’ll lose that $5 pre-authorized payment discount.

So if you want to avoid paying more each month, it might be time to give up the credit card points and link your bank account instead. But that means any charges made by debit cannot be easily reversed if there’s a dispute, unlike when you pay with a credit card.

You might want to check your spam folder in your inbox, to see if you got this email from Telus or Koodo. What are you going to do? Keep paying by credit card or switch to debit autopay?