Rogers and Fido Lower Shipping Fees Following CRTC Scrutiny

Rogers and Fido have made changes to their websites today to lower the cost of shipping a new smartphone to your front door.

Previously priced at $25, the websites now state this cost is $9, and is also waived if you choose to have phones shipped to stores for in-store pick up. That’s a reduction of $16 or 64% off.

Now, this change doesn’t come out of the blue. The CRTC has been going after Big 3 telecoms over junk fees, and in its latest letter addressed to Rogers, the Commission questioned the telecom’s $40 device fee and $25 shipping fee.

It wasn’t just Rogers that the CRTC has been targeting lately. Both Telus and Bell also received stern letters warning about new device and SIM card fees.

If you buy an iPhone from Apple, shipping to your door is free. Rogers used to offer free shipping, but two years ago it started charging $25 for shipping that started with the iPhone 16. Both Telus and Bell still offer free shipping for devices (but Telus charges $25 for Apple Watch).

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So Young
So Young
1 month ago

There’s absolutely no reason to charge a shipping fee when buying a $1000+ phone when Best Buy, Walmart etc will ship for free if orders are $40+ or something. It just make no sense at all.

James Nolten
James Nolten
Reply to  So Young
1 month ago

Then buy it from Best Buy or Walmart

Hung Lo
Hung Lo
Reply to  James Nolten
1 month ago

No, when a corrupt Canadian government over the last 30 years has only allowed Rogers, Bell, and Telus to dominate telecommunications in Canada without any competition by way of federal legislation, then the CRTC must kick these 3 companies in the balls so hard, it makes their eyes water. And don’t waste my time mentioning the other 30 sub tier cell companies in Canada. They are all directly owned by the big 3.

Don
Don
Reply to  Hung Lo
1 month ago

IAm With You All The Way.

fred
fred
1 month ago

Let the market decide, scrap crtc

Oldfart
Oldfart
Reply to  fred
1 month ago

The market ie. consumers are too stupid!

Oldfart
Oldfart
1 month ago

Guess what munchkins and kiddies? Lots of Rogers stores are on the chopping block. But, I really love the way Robelus lies and the CRTC lets them! More to come, of course for your pleasure!!

Jake
Jake
1 month ago

This is all to support Canada post so we can bale them out when their union undoubtedly strikes over Christmas again, don’t worry.
Amazingly, Apple, Samsung, Google, and even OnePlus offer free shipping. Apple and Samsung even offer monthly payments so you’re not tied to a contract.

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