TD Canada says it has added new digital insights to its mobile app, offering real-time personalized information for customers, leveraging its data, analytics and intelligence capabilities.
The TD app will see new pro-active insights that prompt a banking customer with self-self options based on their transaction history. There is no need to search within the app or head to an external website.
“At TD, we recognize the importance of creating personalized and meaningful banking experiences for our customers, however they choose to bank” said Rizwan Khalfan, Chief Digital and Payments Officer, TD Bank Group, in a statement to iPhone in Canada. “We want to empower our customers who are using digital properties with insights that are actionable and tailored to their needs.”
Below are two new digital insights according to TD Canada:
- Global Money Transfer Notification – Customers who complete a third-party international remittance transfer will be prompted with the option of securely sending money through TD Global Transfer directly from their TD account within the TD app. TD Global Transfer is a single innovative marketplace that provides TD customers with convenience and choice in how they send money almost anywhere in the world.
- Access Card Renewal Alerts – Customers will now receive targeted information through the TD app informing them that a new TD Access Card is on the way when the card has expired, explaining the options for how to activate their card along with useful information about the card features, including how their TD Access Card can be used to make online or in-app purchases and pay re-occurring bills.
“We are seeing through high levels of engagement in these experiences that digital insights are an effective way to support our customers with information that is relevant in a digital setting,” added Khalfan. “As we continue to evolve to meet the changing needs of our customers, we are committed to finding new ways to help support their digital confidence.”
You can click here to download TD Canada in the App Store.