Bell and Telus customers are suffering a major network outage right now in Atlantic Canada, as users are reporting cellphones, Internet, TV and phone lines are down. Virgin and Koodo customers are affected as well.
According to outage maps at Canadian Outage, Bell customers are reporting outages in Halifax, Toronto, St. John’s, Dartmouth, Moncton, Ottawa, Saint John, Fredericton, Mississauga, and Sydney.
Telus customers are reporting outages in Halifax, Vancouver, Edmonton, Dartmouth, St. John’s, Calgary, Toronto, Ottawa, Moncton, and Fredericton, but as you can see in the map below, the main area affected is in Atlantic Canada:
Bell Aliant has said they are investigating the issue:
We're aware of an issue impacting our services and are currently investigating to restore. Thank you for your patience.
— Bell Aliant (@Bell_Aliant) August 4, 2017
Telus support has been responding “We’re currently investigating the issue. Thanks for looking out.”
Are you currently experiencing an outage with Bell and Telus in Atlantic Canada? Both companies share a wireless network so when one goes down, it’ll affect the other and vice versa.
Update: the outage is over as service was restored around noon PDT/3PM EDT
Thank you for your continued patience. We can confirm that services across Atlantic Canada are beginning to be restored.
— TELUS (@TELUS) August 4, 2017