With Rogers iPhone 5 reservations beginning today, the company has just announced a new offer regarding the Rogers Reservation System for iPhone 5 and other smartphones. According to the offer, the Rogers guarantees that customers placing pre-orders will get their devices within 14 days of that device launching, or they’ll give them $50.
Here are the details:
The dates break down like this:
· If you order your device on September 14 and the device launches on September 21, Rogers guarantees that device will shipped to the store on or before October 4
· If you order your device on September 21, Rogers guarantees that device will be shipped to the store on or before October 4.
If it does not, the $50 credit will appear on one of the customer’s next two invoices following the activation of the reserved device on their account.
Rogers customers can reserve the iPhone 5 by accessing their online MyAccount.
Want to see more of our stories on Google?
P.S. Want to keep this site truly independent? Support us by buying us a beer, treating us to a coffee, or shopping through Amazon here. Links in this post are affiliate links, so we earn a tiny commission at no charge to you. Thanks for supporting independent Canadian media!
I reserved my 32Gb white Iphone 5 earlier today with Rogers and it says I am number 359.
You guys think I have a chance of getting it on launch day? If not, I am beginning to hope I will get it only in a few weeks after the 14 days delay so I can get a 50$ rebate.
I am number 640. I also would be willing to wait for a couple days and get the 50 bucks….it’d be the first time Rogers ever did something benevolent for the customers. Watch, there will be some ridiculous criteria for actualyl claiming the 50 bucks.
I’m a corporate customer. I’ll get mine when my rep gets around to it….
AT&T had 200,000 units for pre orders last year. With a ratio of population of 10/1 (US/Can) Rogers should get +/- 20,000 iPhone 5. That would mean about 3,150 of each of the 6 models.
3,300 sorry
Number 1251 here. Here’s to hoping for that $50 credit, hah.
Ordered mine this morning at 5:45 EST, was number 162, I will gladly take $50 or the phone ASAP, it makes no difference, just something much better than my current 3G
277 here
Number 237 here.
number 94 32gb white
I reserved a 64GB black iPhone and I’m number 728, I live in Yellowknife. I hope to get that $50 as I’m sure Rogers will not be late as usual.
64 here for a 16GB white
I was number 30 🙂
232 & 250
Fido only shows 16g phones on it’s reservations system. Has been that way for a while now…
The catch to this is you put down a $40 deposit … I was 112 for my 64GB White but have since moved up to 111 … Thanks whoever cancelled!
How do you see the updated number?
I just went back into “My Account” and clicked on “Reserve” after it loads up it shows you the status of your reservation including the place you’re in.
Thanks!
number 130 here
2 for 32 white
If I bought an and unlocked iPhone from apple and then also bought one from the carrier Rogers would I have to activate it on my account first then change my sim card to my unlocked version. So I was able to sell my locked version. To pay for the difference. Or can I just activate my new unlocked phone and just sell the locked one without activating it first?
I check at 5:36 am EST and get number 2 for my trouble 😀
number 350 but last year it went up and down so u never know.
Fourteen f*cking days? Holy shit I thought that they had it at your door on launch day. Sometimes a day or two early, or is that just apple? I thought when you pre order it you get it when it comes out, not two damn weeks later. What a load of shit I want it on the 21 not a week or two later lol
Go line up
I click on the “reserve” button on the Rogers website and nothing happens. No hourglass or spinning circle to indicate that anything is happening. Is this the norm when reserving?
Cant connect to Rogers site! Is it possible to reserve through the account app, cant find the option?
Should have woken up early, spot #132 here for signing on at 5:45am
So I wonder what time reservations started for Rogers? I reserved mine (#50 for 64GB White) at 2:57AM Pacific.
About 2:40am pacific
Trying to get into my rogers and it says it is down for maintenance. Site is super slow too.
No sooner written then I got in. I’m #3474
Down to 2410 now, it’s moving.
1440 yesterday. 919 now.
912
904. Looks like its slowing down. Booo.
.. and now it says processing, email has been/will be sent. Now waiting for the email.
Just got my tracking number
Product has been delivered. I called the store but they haven’t sorted them yet. As my 3GS is pretty much useless without being plugged in I’m quite anxious to get the new one.
#4 for 64gb Black. Hope I get it on the day…
Rogers reservation system never work! I cannot believe one of the largest carrier cannot have a proper online system…They should call Elastic Path for advise! They are not learning over the year! is that we call customer service/customer satisfaction!
Everyone else seemed to get it to work … I did find though that it did not work on my iPhone … I got to select a store and could not proceed. No problems on my MacBook.
Few friend tried for few hours in the Vancouver area and no success. I think, they must have quotes for each provinces….Rogers should at least get a response if the reservation is working or sold out or say something…..Cuastomerservice are not helpful at all!!!!
#450 16GB Black
3630 for 32Gb Black
???? ???? SO…
.. if you get a $50 credit what does it look like for set up $ ? Is there still a activation fee and if you’re resigning does an activation fee still apply?
I have been trying to reserve thru Roger site but says cannot process. Even tried at 5:30 am but no luck. If thru Apple you can only pay the $699 price. any suggestions?
I’ve been refreshing since 7am… and can NEVER complete a reservation. I know volume is huge, but Rogers should do better than this. 12 hours later!? I just want to sell my soul to you for another three years…
So if if I was able to reserve, (955) does that mean I get the thing for the upgrade price..$289 or something like that? Where do I see how much it is costing me? Thanks.
WOW been trying to reserve since 2pm and just keep thinking it was busy, just did a chat with Rogers rep and
YOU CAN’T RESERVE USING IE 9!!
Used IE 8 and got 32gig white number 2105
Why still use IE 9 and not Chrome or Firefox?
How do I know what the upgrade fee will be? You used to be able to check online.
Still can. Log into myrogers click on account summary. Instead of clicking on the device reservation. Click on hardware upgrade. Go troughs the steps and select any generic phone and it will show u the early upgrade fee. It is $13 / month left I your contract
what happens to my place if i change reservation from 32GB to 64GB
you will be bumped down on the reservation list. i was in the 2000s with the white 16gb, then i changed to the black 16gb and got pushed to the 4000s
I assume that people realize that $40 of the $50 you get back is the reservation fee you paid in the first place…
incorrect, you get the reservation fee back once your device is shipped. If it is shipped late, you receive your 40$ back plus the 50$ is credited to your account.
2562 yesterday for Black 64gb. Now 1646
Woo hoo!! 135 just changed to ” in progress”
Hopefully will be here Friday !!
Mine got changed to in progress as well! Does anyone have any insight as to if this means we will get our device friday?
I was number 855 on the Rogers reservation system when I first reserved my Black 64GB on the My Rogers reservation website. Placed my order around 9am-10am on launch day. but since last night I got moved to number 155. Does that mean the first 700 orders have been processed and ready to ship? My status still says “OPEN”. Wondering if my order will be processed in the first batch or later.
BTW I called later on the same day to find out the price I will be paying and found out that Rogers was going to charge me $ 180 early upgrade fee since my 3 yr contract was scheduled to end in Aug 2013 — but they waived the entire charge. The Rogers rep who processed my order was from Retentions for some reason (my call was directed straight to retentions instead of a regular CSR — maybe b/c all CSR’s were busy) and originally offered me a 50% credit towards the Early upgrade fee but when I asked nicely she gave me a 100% credit and told me that this offer is only for today (launch day Sept 14th). Did anyone else have similar experience?
Why does Rogers tying up customers with a 3 years
contract while Apple announced subsidy is just for 2 years contract
only??? Is this only in CANADA where Rogers and other providers are so
damn GREEDY!!!
Just spoke to my Rogers guy who has always been bang up with info so far….IF you are between 1-3000 you will get your phone Monday Sept24. the pre orders will have priority over local store stock, which has always sucked everytime I have stod in line for a phone…I am currently number 1720
I’m number 7300 something. I expect to get mine by xmas.
#4225 here, have any shipments actually gone out to fill the orders?
I reserved the iPhone 5 on Sept. 23 after Rogers + stores that had it in stock, refused to sell it to me because, the new phones were for new clients only. What an I after 10 years with rogers? 2nd class?
So 14 days go by and they send a text saying they will give me a 50$ credit for not delivering within 14 days. I want the phone, forget the 50$ I want the phone. On Oct. 13 Rogers web site informs me that my order is in process, 48 hours later its still in process. How long does it actually take to put the phone in a box, slap a sticker on it and ship? Or are they assembling the phone?
I want the phone and sick of waiting.
if i ordered my iphone 5 on november 22nd, how long will it take rogers/UPS to ship it to me?