Last month, Rogers added eSIM support for Apple’s iPhone XS, XS Max and iPhone XR, but for business customers only. Many wondered when the company’s flanker brand Fido would support eSIM, and that day has finally come.
Rogers and Fido announced today they now support eSIM for consumer plans on an iPhone XS, iPhone XS Max and iPhone XR, as of April 24, 2019, at “select Fido and Rogers retail locations”.
According to the company, “To activate eSIM on these devices it must be done in participating Fido stores. Our customer contact centre will not be able to activate eSIM so please head over to your local Fido store in order to get it done.”
Fido says eSIM is “only available on no-term activations at this time,” or in other words, those on BYOD plans. Rogers and eSIM for business customers is similarly only available on BYOD plans.
With eSIM on the latest iPhones, you can add a second line to your device without the need for a SIM card, as eSIM is digital. This means you could have your Fido line on eSIM, while your physical SIM card slot could be a local SIM card while travelling, allowing you to use a cheaper mobile plan, for example. Other use cases include having both your work and personal lines on one iPhone.
Many have been wondering when Rogers and Fido would support eSIM, ever since Apple’s website indicated both carriers would support the digital SIM card, back in December 2018.
Update: iPhone in Canada reader John was able to successfully switch from a regular SIM to eSIM with his existing BYOD line. He also said Fido says not all stores support eSIM activations yet. The following stores do support eSIM activations, he was told:
Chinook Centre 6455 Macleod Trail Sw, 146 Calgary AB T2H0K9 Metropolis at Metrotown 4700 Kingsway, 1163 Burnaby BC V5H4M1 Richmond Centre 6551 No. 3 Rd., Unit 1110 Richmond BC V6Y2B6 Guildford Town Centre 10355 – 152nd street, 2542 Surrey BC V3R7C1 Polo Park 1485 Portage Ave., Z009 Winnipeg MB R3G0W4 Bramalea City Centre 25 Peel Centre Dr, 113 Brampton ON L6T3R5 Square One 100 City Center Dr., 1-857 Mississauga ON L5B1M7 Rideau Centre 50 Rideau St, Unit 327G Ottawa ON K1N9J7 Fairview Mall 1800 Sheppard Ave. E, Unit 1032 Toronto ON M2J5A7 Toronto Eaton Centre 218 Yonge St., H014 Toronto ON M5B2H1 Carrefour Laval 3035, Boul. Carrefour, R044 Laval QC H7T1C8 Montreal Flagship 1004, rue Sainte-Catherine O, Unit 22 Montréal QC H3B5L2
Also, a Fido spokesperson confirmed with iPhone in Canada eSIM is available for new and existing BYOD customers.
Update 2: Rogers has similarly announced eSIM, which looks to have expanded to consumers on BYOD plans:
As of today April 24th! Rogers is happy to introduce the launch of Dual SIM/eSIM via 30 of our Flagship Rogers Retail locations (see chart below) where we will be assist you with set up and answer any eSIM/Dual SIM questions you may have.
The following Rogers locations can activate eSIM:
|South Centre||100 Anderson Rd. SE, Unit 37||Calgary||AB||T2J3V1|
|Market Mall||3625 Shaganappi Trail N W, D011A||Calgary||AB||T3A0E2|
|Chinook Centre||6455 MacLeod Trail S, Unit 306||Calgary||AB||T2H0K8|
|Southgate Centre||5015 111 St NW, 460||Edmonton||AB||T6H4M6|
|Metropolis at Metrotown||4700 Kingsway Ave, Unit 2235||Burnaby||BC||V5H4J2|
|Coquitlam Centre||2929 Barnet Hwy, Unit 1200||Coquitlam||BC||V3B5R5|
|Richmond Centre||6060 Minoru Blvd., Unit 2254||Richmond||BC||V6Y2V7|
|Guildford Town Centre||10355 – 152nd Street, Unit 2538||Surrey||BC||V3R7C1|
|Pacific Centre||701 West Georgia Street, D071B||Vancouver||BC||V7Y1G5|
|Polo Park||1485 Portage Ave., Unit #174||Winnipeg||MB||R3G0W4|
|Kildonan||1555 Regent Ave. W, Unit #T-30||Winnipeg||MB||R2C4J2|
|Garden City||2305 McPhillips St., 161||Winnipeg||MB||R2V3E1|
|Champlain Place||477 Paul St., #F-003B||Dieppe||NB||E1A4X5|
|McAllister Place||519 Westmoreland Rd., E5||Saint John||NB||E2J3W9|
|Mic MacMall||21 MicMac Blvd., Unit 144||Dartmouth||NS||B3A4N3|
|Halifax Shopping Centre||7001 Mumford Rd, Unit 154||Halifax||NS||B3L2H8|
|Bramalea City Centre||25 Peel Centre Dr., Unit 157E||Brampton||ON||L6T3R5|
|Sherway Gardens||25 The West Mall, 1925||Etobicoke||ON||M9C1B8|
|Lime Ridge Mall||999 Upper Wentworth St., 301A||Hamilton||ON||L9A4X5|
|Masonville||1680 Richmond St. N, Unit L077C||London||ON||N6G3Y9|
|Square One Shopping Centre||100 City Centre Dr., Unit 1-731||Mississauga||ON||L5B2C9|
|Square One Shopping Centre||100 City Centre Dr., Unit 1-856||Mississauga||ON||L5B2C9|
|Oshawa Centre||419 King St. W, Unit 2272||Oshawa||ON||L1J2K5|
|St. Laurent||1200 St Laurent Blvd., Unit 248||Ottawa||ON||K1K3B8|
|Rideau Centre||50 Rideau St, Unit 327G||Ottawa||ON||K1N9J7|
|Scarborough Town Centre||300 Borough Dr., Unit 100||Scarborough||ON||M1P4P5|
|Pen Centre||221 Glendale Ave, Unit 88||St. Catherines||ON||L2T2K9|
|Yorkdale Shopping Centre||1 Yorkdale Rd., Unit 322||Toronto||ON||M6A3A1|
|Toronto Eaton Centre||220 Yonge St., 1113||Toronto||ON||M5B2H1|
|Bloor East||333 Bloor St. E||Toronto||ON||M4W1G9|
|Conestoga Mall||550 King St. N, Unit 5G||Waterloo||ON||N2L5W6|
|Carrefour Laval||3035, Boul. Le Carrefour, Unit A024||Laval||QC||H7T1C7|
|Rue Ste. Catherine||1015 Ste Catherine St. W||Montréal||QC||H3B1H1|
|Fairview Pointe Claire||6801, Route Transcanadienne, Unit #F002||Pointe-Claire||QC||H9R5J1|