Rogers Launches ‘Roam Like Home’ U.S. Roaming Add-On for $5/Day [u]

Rogers this morning announced a new $5 per day add-on to Share Everything Plans, which will allow customers to roam with their plans in the USA like they would be back home.

Company CEO Guy Laurence said this new move was made as part of their plan to “overhaul the customer experience” as part of Rogers 3.0, which is possible because “we’ve developed a new technology that lets our customers access their Canadian wireless plans while they’re in the U.S. It’s really simple and once you enroll it works every time you go.”

ROAM LIKE HOME as it’s called will cost $5 per day while you’re in the U.S., for a maximum of 10 days on any monthly bill. So the remaining days in your plan could mean you get to continue to roam for free. Essentially, it works out to $50 per month to roam in the USA with your existing Share Everything plan.

Also, you’re only charged $5 per day if you’re using your phone on a particular day while in the U.S.; no usage means no $5 charge. As for overages, they are calculated at the same as if you were in Canada. Users will be able to track usage via the My Rogers app.

Existing Share Everything subscribers can opt into this new U.S. roaming plan, starting November 10 by texting “travel” to 222. All new Share Everything plan users are automatically enrolled but can opt out anytime.

So, what do you guys think of this new U.S. roaming add-on from Rogers? Will you be taking advantage of the $5/day rate or will you consider alternatives such as Roam Mobility?

Update: Clarified to note new Share Everything plan customers are automatically enrolled, while existing Share Everything plan users will need to text to opt-in.

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Dean Lubaki
11 years ago

That is really awesome.
I’m ditching Bell live, transferring my line to Rogers!
This is going to kill Roam Mobility because Rogers has access to AT&T’s LTE network as well as T-Mobile’s network!

Eric
Eric
Reply to  Dean Lubaki
11 years ago

Not so sure about AT&T LTE while roaming. I was in Las Vegas last week with a Bell iPhone 6, roaming on AT&T and no LTE. AT&T said it was a Bell issue, Bell said it was an AT&T issue. I was stuck on 3G the whole time.

Dean Lubaki
Reply to  Eric
11 years ago

Rogers has access to AT&T’s LTE network, not Bell.

Eric
Eric
Reply to  Dean Lubaki
11 years ago

If that’s in fact the case, then it certainly explains my experience. Sucks though because I’m a big Roam Mobility fan, but given my iPhone 6 is less than 90 days old I couldn’t get an unlock.

Jay
Jay
11 years ago

Pleasantly surprised Rogers would do this.
Re-read the article twice to try and find the catch

Tim
Tim
11 years ago

Not bad, hope it comes to Fido tablet plans.

Lolorgator
Lolorgator
11 years ago

This would have saved me last week. I don’t mind Telus but they want $15 for 50MB. I open Safari and that is 50MB used.

JH
JH
11 years ago

All existing Share Everything plan users are automatically enrolled.

Should say “New”
You can then only Opt-Out – it should give you the choice each time you enter the US. What happens when you are close to the border and you keep picking up US towers?

Gary
Reply to  JH
11 years ago

You still need to text ‘travel’ to 222 to enable the plan.

JH
JH
Reply to  Gary
11 years ago

I.e. you’re not automatically enrolled unless you are a new subscriber. Gary you misquoted the press release – check again.

Gary
Reply to  JH
11 years ago

Ah, you’re right. Updated with clarification, thanks.

Shaun Conway
Shaun Conway
11 years ago

Knowroaming is still much better for price albeit no LTE. But the price difference makes it worth it to stick with knowroaming.

Guest
Guest
11 years ago

Is this per device? As a couple who have three phones and two iPads – That’s $25 every time you step over the border!

RogersMichaelT
RogersMichaelT
Reply to  Guest
11 years ago

It is $5 per device. However, why would you need three phones? Put two of them in airplane mode and just use one! 🙂

Guest
Guest
Reply to  RogersMichaelT
11 years ago

So you’re suggesting we cancel two of our phones with Rogers as well!?! Or perhaps in the US I should lock myself to my partner so we can’t separate! (the third is a business phone).
You can’t get away from the fact that Rogers encourages us to put everything on a ‘Share Everything’ plan which on my plan has 5 family phones and two iPads. If we were signing a new contract today, every time we stepped foot in the US as a family we would get dinged $35 a day. And the only way to stop it is to call customer service.
Airplane mode: Try to use a hotel wifi and it slips on to LTE for 1-second – DING $5 – Rogers is not stupid, this may seem like a great deal but it is going to increase their income in the long run.

Fireeast
Fireeast
11 years ago

What a joke, spend more then a week in the states and your better off buy a monthly plan from a carrier. How is it that WIND Mobile can charge $15 a MONTH for unlimited US roaming. You really need to set up.

RogersMichaelT
RogersMichaelT
Reply to  Fireeast
11 years ago

It’s $5 per day up to a maximum of 10 days ($50 total). The rest of the month is no extra charge!

JB
JB
Reply to  RogersMichaelT
11 years ago

Is your argument that $15/mo from wind is somehow NOT better than $5-$50/mo from Rogers?

Matthew Montano
Matthew Montano
11 years ago

Rogers might actually be getting it. While the price is decent; it’s the simplicity of the offering that is impressive.

Parksy
Parksy
11 years ago

This is definitely a step in the right direction, however for some of us, using Roam Mobility is still the best option. I have the old 6GB Superplan which means I’m not eligible for this new service and it isn’t financially worth it for me to change plans as the new ones kinda suck. Roam mobility is only $4 a day vs $5 a day. The major disadvantage of Roam Mobility is that I essentially lose my Rogers phone number for the duration of my trip to the US.

Kristina
Kristina
Reply to  Parksy
11 years ago

You can use Rogers one number. It’s an app that will let you use your number to receive calls and make calls/ text when you’re roaming. that’s what I use

HY
HY
Reply to  Parksy
11 years ago

I’ve used Roam Mobility when I was in the USA for 7 days. Love it. But why does Rogers make their new services so complicated as in u must sign up for a share everthing plan. what if u dont have anyone to share the plan with???

ZeroC
ZeroC
11 years ago

Make it $15 a month like WIND and its just as if I was at home and I’m in. When I head to the US I put in my T-Mobile sim and I have unlimited Talk/Text/Data for $3 a day. But this is way better then the $8.99 a day. Getting charged $9 for a data glitch using 3kb really sucks.

Al
Al
11 years ago

That was unexpected.

An advantage over Roam Mobility would be that you keep your number while in the US (and you don’t have to jump through expensive, tedious hoops to keep it, like you do with KnowRoaming).

I assume the other companies will follow with similar plans.

andrewe
andrewe
Reply to  Al
11 years ago

Totally unexpected and reasonably priced. I will likely switch to one of the new, lower priced Share Everything plans just to qualify. They are slightly more than my current promotional plan, but this US roaming option would more than offset the difference.

Toronto Lane
Toronto Lane
11 years ago

With my wind unlimited us roaming package I just go and can use data and text and minutes without worrying about ” 10 days ” maximum roaming limits… Or paying 4 times more for it all. And ontop of that.. I pay less a month for this feature which includes my home plan too!! 39 bucks for unlimited local and unlimited roaming in the usa!

RogersMichaelT
RogersMichaelT
Reply to  Toronto Lane
11 years ago

Our customers will have access to LTE, we won’t throttle when you reach a certain limit, and our coverage is amazing. We’re definitely a better solution!

Toronto Lane
Toronto Lane
Reply to  RogersMichaelT
11 years ago

No you’re not a better solution. You pay more for less!!! How’s that a better solution?? ive used lte in the states and also 4g and 3G speeds and it’s not worth paying premium for your lte . And I’ve never been throttled by wind and I’ve used more than 4 gigs roaming!

RogersMichaelT
RogersMichaelT
Reply to  Toronto Lane
11 years ago

Take a closer look next time you’re down there. You may be surprised at what you find. Either way, it’s your choice, and we’re extremely excited about this new service.

Toronto Lane
Toronto Lane
Reply to  RogersMichaelT
11 years ago

I don’t need to look closer because there are no problems with this service. Used it several times and I’ve even got LTE while roaming. Ive happily moved to wind in April from fido/Rogers and will never go back. I’m very happy with my decision and can’t beleuve how much money I was paying before. Can’t Wait till wind gets LTE in 2015…

Max Power
Max Power
Reply to  RogersMichaelT
11 years ago

Whenever Rogers gets “extremely excited” something new and more expensive comes out that they force me to switch to.

Dan Kupp
Reply to  RogersMichaelT
11 years ago

Chances are that when I travel to the US, I stay for at most a week. With T-Mobile $3/day, it will costs $21US. Even at current Exchange Rate 1.13, it still beats your $5 per day. No thanks!

Don
Don
Reply to  RogersMichaelT
11 years ago

As I commented before, how can you expect the millions of Rogers wireless customers who are not on the new share everything plans to pay the expensive roaming options, while share plan people get a great deal? You will lose customers over this, me included, if this does not change

gtasscarlo
gtasscarlo
11 years ago

These are horrible plans.

Wiggity
Wiggity
11 years ago

So this includes data, replacing the previous $8/50MB?

xxxJDxxx
xxxJDxxx
11 years ago

So if you are on Rogers, but not on one of these terrible share everything plans, you cannot get this service? Does this mean that the existing US travel options are going to start to disappear? or get price hikes?

Don
Don
Reply to  xxxJDxxx
11 years ago

I am not on a share plan. Too bad. I have to use the regular rip off roaming options. Rogers SUCKS

Steve
Steve
11 years ago

Is voice included in this or just data?
I’m using know roaming and extrrmely happy with it.

Jagger
Jagger
11 years ago

What happens after the 10 days…..do other u.s mobile telecom catches ur phone and charges extra? Is the $50 added on top of ur monthly plan?

Jagger
Jagger
Reply to  Jagger
11 years ago

Sorry for the obvious gramer faults, my typin is screwed up mobile devices, but u get the message that i am trying to articulate here

znino
znino
11 years ago

For those of you not wanting to use this new service and are worried that you will accidentally slip onto a USA networked and get ‘dinged’ $5, I think simply leaving your Data Roaming option to OFF will prevent that. If it is off, your phone will never allow data to be used on a foreign network. Problem solved?

Also, it is not that you can only use it up to 10 days. It is that you can only be charged for using up to 10 days per month, which essentially means that the other 21 days in the month (if you have already used 10 days that month) are free.

It is a great deal. Still $1 more than Roam Mobility that I love and have been using but you dont have the hassle of changing your SIM, having to change your APN, and specifically going and buying days online etc.

It is definitely a step in the right direction and I hope other Canadian carriers follow this trend.

Max Power
Max Power
Reply to  znino
11 years ago

It’s not a great deal because you can only bundle it with one of the brutal Share Everything plans that cost way more than previous plans to begin with.

Kelowna77
Kelowna77
11 years ago

I am so hoping the Telus comes up with something like this because I really need it because I go to the states one day a week but I’m down for the entire day and can’t use my phone unless I find Wi-Fi so I would definitely pay five bucks a week to use my phone like I do up here and telus is losing out by not having something like this

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