Telus Says No CCTS Surcharge, Customer Says You’re Still Paying
Canadians already cover the cost of the Commission for Complaints for Telecom-television Services (CCTS) through their monthly phone and internet bills, argues telecom customer Marc Nanni, even though the complaints agency is regularly described as free. Nanni filed a procedural request with the CRTC last week in the regulator's review of how customers are told...

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