Canada’s Commissioner for Complaints for Telecommunications Services (CCTS) has released its annual report and this year telecom complaints increased by 35%, with a majority of those related to wireless services topping the charts for the fourth consecutive year: Commissioner Howard Maker had this to say: “Nearly 11 thousand consumer complaints were filed with us. That...
Rogers announced its 2012 Q3 financial results this morning, which generated a total operating revenue of $3.17 billion and an adjusted $495 million in net income. Canada's largest wireless carrier noted they activated 707,000 smartphones, with 36% of these being new customers. 76,000 net postpaid customers were added, and their ARPU (average revenue per user)...
TELUS announced today (amongst the flurry of Apple news) the launch of its 4G LTE network in Comox, Courtenay and Campbell River on Vancouver Island, as part of a $1.3 million investment. The addition now brings LTE from Victoria all the way to Campbell River, with more communities to come in the next few months....
MobileSyrup points us to some new promo plans launched by Virgin Mobile to 'conveniently' match some revised Canada-wide promotional plans added by Koodo the other day. Check out Koodo's plans below: Here's what's new in these Virgin Mobile unlimited Canada-wide plans that range from $30-$60: $30 Canada-Wide Talk: 75 Canada-wide minutes, 7pm evenings and weekends, 100MB...
WIND Mobile has announced its parent company, Egypt's Orascom (now part of Amsterdam's VimpelCom) is set to take majority control of the company as its former non-voting shares are set to turn into voting shares, should shareholders approve their proposal to take control. Last night, the Globe and Mail reported this move was seen by...
TELUS has announced the launch of its 4G LTE network in Lethbridge and Taber, part of a plan to cover 80 percent of Alberta's population by the year's end via the company's $8 million investment in the area: “TELUS is committed to offering the best customer experience and launching our 4G LTE service in Lethbridge...
EnStream has announced it has made progress towards bringing secure mobile credentials for mobile payments along with partnering with RIM and forming a new Mobile Advisory Council. EnStream's technology will offer a secure credential solution for banks and credential management for wireless carriers. The company recently partnered with SaskTel in September to offer its Secure...
Rogers has announced it has completed its acquisition of ScoreMedia, a deal that was revealed in late August that includes theScore TV network. Once approved by the CRTC, the latter will join the Sportsnet family. Rogers paid $167 million for ScoreMedia (consisting of theScore TV Network, closed captioning service Voice to Visual Inc., and mixed...
Rogers announced today it has partnered with Microsoft as the "preferred Canadian wireless partner" for the launch of Windows 8, which will include the earlier announced exclusive offering of the Nokia Lumia 920, Windows Phone 8X by HTC and the Samsung ATIV Smart PC tablet: "Rogers has a rich history of innovative firsts, and we're excited...
The Globe and Mail reported earlier this afternoon the CRTC overturned the merger deal between BCE and Astral, as it would have put too much power into one media company and would have required numerous safeguards which would have been a detriment to other companies; essentially it would cause competition concerns: “BCE failed to persuade...
OpenMedia.ca has created a new campaign called CellPhoneHorrorStory.ca to allow Canadians to share their unsatisfactory experiences with our wireless companies. The feedback form goes straight to the CRTC, which formerly asked Canadians for their input on developing a new national wireless code. An email blast this morning to its mailing list noted the following plea to Canadians:...
Earlier today TELUS dropped the gauntlet by eliminating the $35 activation and $25 renewal fees (but charging $10 for SIM cards for new customers) forever. Now, the company has also reduced the price of unlocking for the iPhone and other devices to $35 (via MobileSyrup) compared to when it first launched in June for $50. As...
