Carriers

Hand holding a smartphone displaying the Kodo app logo on a purple gradient screen in a shopping mall.

Koodo Pushes 1 Gbps 5G Upgrade to More Customers at No Extra Cost

Koodo’s rollout of faster 5G speeds appears to be reaching more customers, with the Telus flanker now telling some users their plans have been upgraded to speeds of up to 1 Gbps at no extra cost. In a text message sent to customers, Koodo says: “Voila! Your plan has been upgraded to 5G 1Gbps speeds.”...
Hand holding a smartphone with a TELUS logo on a colorful gradient screen inside a store showroom.

Telus Escalates $15 SIM Fee Fight, Takes CRTC to Federal Court

Telus is taking its fight with the CRTC to the Federal Court of Appeal as the regulator continues looking into whether the carrier’s $15 SIM and eSIM fee breaks new consumer protection rules. In a huge 228-page filing dated September 14 and obtained by iPhone in Canada, Telus is asking the court for permission to...
Hand holding a smartphone with a TELUS logo on a colorful gradient screen inside a store showroom.

Telus Confirms Security Breach Affecting Some Customer Accounts

Telus says it recently detected unauthorized access involving a small number of consumer telecom accounts. In a statement sent to iPhone in Canada on Monday, the carrier said the incident involved only limited information and that the access has since been blocked. “At Telus, we take our commitment to safeguard customer privacy very seriously. We...
Four iPhones in black, white, blue, and red, shown back-to-back to highlight the triple-camera module on the colorful backs against a black background.

iPhone 18 Pro Carrier Pricing: Freedom Undercuts Rogers, Bell, Telus

Apple’s iPhone 18 Pro is now up for pre-order in Canada, but carrier pricing is all over the place once financing and return programs are factored in. Apple sells the 256GB iPhone 18 Pro for $1,749 outright. Freedom Mobile matches that price, while Rogers, Bell and Telus are all charging roughly $50 more, once again....
Three pastel hands—purple, pink, and yellow—hold a smartphone and tap the screen with a burst icon; black background with VIDÉOTRON × le ciel logo below.

Videotron Launches Free First Phone Guide for Quebec Families

Videotron and the Centre pour l'intelligence émotionnelle en ligne (CIEL) have launched a new free resource aimed at helping Quebec parents prepare their children for getting a first cellphone. Called First Cellphone, the guide is designed to help families talk about phone use, online safety, social media, gaming and other digital habits before handing a...
iPhone 18 Pro and iPhone 18 Pro Max

Rogers, Fido iPhone 18 Pro Pre-Orders Start September 12

Wondering when you can pre-order the iPhone 18 Pro or iPhone 18 Pro Max from Rogers or Fido? Rogers has confirmed it will carry Apple's latest hardware lineup, including the iPhone 18 Pro, iPhone 18 Pro Max, Apple Watch Series 12 and Apple Watch Ultra 4. Rogers will also sell the new iPhone Duo. iPhone...
iPhone 18 Pro and iPhone 18 Pro Max

Bell, Virgin Plus Confirm iPhone 18 Pro Pre-Orders Start September 12

Bell and Virgin Plus are already promoting Apple's iPhone 18 Pro ahead of pre-orders opening in Canada, with both carriers pointing customers to September 12. Bell's Apple page currently leads with the iPhone 18 Pro and says pre-orders start September 12 on Canada's fastest 5G+ network. Dedicated iPhone 18 product pages aren't live yet, however,...