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Rogers-Shaw Merger Slammed as ‘Consumer Disaster’ by Watchdog Group

Today’s Commission for Complaints for Telecom-television services (CCTS) annual report for 2023-2024 has shown that Canadians continue to deal with major issues with telcom providers. Consumer advocacy group OpenMedia pointed out that with Rogers seeing a 68% increase in complaints year-over-year, shows that the merger with Shaw has harmed Canadians, calling it a “consumer disaster”....

Apple Brings Back 0% Financing in Canada Ahead of iPhone 17

This could be a sign of good things to come. Apple Canada has dropped its financing rate back to 0% for the iPhone, through its partner Affirm. As far back as 2021, Apple had 0% interest payments for iPhone, iPad and Mac. But ahead of the iPhone 15 series launch in 2023, Apple increased interest-free...

Videotron, Fizz and Freedom Lead Industry in Customer Service: CEO

This morning we saw the annual report from the Commission for Complaints for Telecom-television Services (CCTS), which shows how major telecom brands handled customer issues over the past year. While complaints in the industry went up by 38%, Videotron says it stood out with a 14% drop in complaints, marking its third year of improvement....

Rogers, Telus, and Bell Top Billing Complaints; Public Mobile Surges 768%

This all sounds like deja vu, once again. Rogers, Bell, and Telus continue to top the list of telecoms generating the most consumer complaints, according to a new report from the Commission for Complaints for Telecom-television Services (CCTS). The CCTS annual report, which tracks complaints between August 2023 and July 2024, highlights ongoing frustrations with...

ChatGPT Launches Tasks Feature in Beta for Scheduled Assistance

OpenAI has launched a beta version of tasks, a new feature that allows ChatGPT to perform actions at scheduled times. Users can now set reminders, schedule recurring actions, or request personalized updates for the future. These reminders will show up as a push notification on your iPhone’s lockscreen, for example. Tasks can be created directly...