Today, the Canadian Radio-television and Telecommunications Commission (CRTC) has published a guide to help Canadians understand how to participate in proceedings.
This initiative is part of a number of steps the CRTC is taking to make it easier for Canadians to take part in its public proceedings. This includes better informing Canadians about what the CRTC does and reaching out to Canadians in diverse ways, whether by translating some documents in American Sign Language and Langue des signes québecoise or through short videos posted on YouTube. These efforts are aimed at trying to connect with Canadians on issues that affect their daily lives. According to Statistics Canada, communication services represent the fifth largest family expense for Canadian households. The CRTC wants citizens to make informed choices and get the most out of their investment.
Here is a chart that provides a list of concerns which were pointed out by citizens and a list of what the CRTC did to address the issues:
The CRTC is encouraging Canadian citizens to provide comments and feedback to help improve telecommunications in Canada.
Canadians can participate by writing a letter to the CRTC, giving them a call, sending a fax, fill out an online form, engaging in conversations on Twitter, and more. All the details can be found on this page.