UberEATS Under Fire After Imposing New Rate Cut for Delivery Drivers


The city of Toronto is a food delivery service hub, with plenty of options for customers who don’t feel like cooking or leaving their apartment to eat at a restaurant.

Earlier today, a Redditor posted that UberEATS was slashing payments for delivery drivers (sometimes called partners or couriers) by 30 to 50 percent. The thread gained a substantial amount of reactions from Redditors and users on other social media sites.

According to the post on Reddit, here is how the payments are changing:

“Old UberEATS payout terms: Time = $0 per km Distance = $1.80 per KM -35% Uber deduction Flat rate = $6.50 – 35% Uber deduction

New UberEATS payout terms: Time = $0 per km Distance = $1.05 per KM – 35% Uber deduction Pickup = $2.90 – 35% Uber deduction Drop off = $2.50 – 35% Uber deduction”

The Redditor continued on to say:

“Effectively if you as a partner got two delivery orders at one restaurant, you would be paid a flat rate fee each of them. Now you are only paid ONE pickup fee. That is a major part of the pay going down.”

Photos have started appearing on the web showing UberEATS couriers standing outside of Uber’s Toronto headquarters holding protest signs and calling for a boycott. Global News reports that some drivers are staging small protests outside of the Adelaide Street West building.

Uber Canada spokeswoman Susie Heath confirmed that the rates for the service were changing, but declined to comment any further.

“In order to ensure consistent earnings, we have introduced new a delivery fee boost based on when and where partners deliver. Maximizing delivery partner earnings is a priority and we will continue to work to ensure a competitive income for all our partners.”

What do you think of Uber’s latest change in rates for UberEATS couriers? Let us know in the comments below.