Ice Wireless
CRTC Warns Telus to Stop Blocking Calls to Ice Wireless Customers in the North
Canada's telecom regulator will intervene in a battle between rival wireless carriers that is causing failed connections for hundreds of cellphone users, particularly in the North. That's according to a new report from CBC, which explains that the Canadian Radio-Television and Telecommunications Commission (CRTC) has issued a warning to Telus stating that it needs to ensure calls from its...
Ongoing Feud Between Telus, Ice Wireless Causes Cancer Patient to Miss Hospital Calls: REPORT
A Northwest Territories cancer patient claims an ongoing dispute between two Canadian telecom companies caused her to miss two days' worth of phone calls from her hospital. According to a new report from CBC, Michelle Hagen, an Ice Wireless customer, claims that two days worth of phone calls from her hospital were blocked by their provider,...
Sugar Mobile Changes Roaming Policy after CRTC Ruling
After the CRTC favoured Rogers in its case against Sugar Mobile – a mobile virtual network operator (MVNO) of Ice Wireless – the regulator's decision brings important changes for Sugar Mobile subscribers, starting today. The ruling was handed down on March 1 and prohibits Canadian wireless carriers that do not own spectrum or operate a...
CRTC Sides With Rogers in Dispute with Ice Wireless
Canadian wireless carriers that do not own spectrum or operate a cellular network in a particular geographic area cannot allow their subscribers to “permanently roam” on the networks of the incumbents, the CRTC has ruled, reports the Globe and Mail. The regulator’s decision is the answer to a dispute started by Rogers about a year...
Telecommunications Race in Nunavut Heats Up: Financial Post
When Ice Wireless launched in Iqaluit a few years ago, several people waited hours in line to sign up for the territory’s first mobile network. Just a few months later, Bell launched a 4G network in the town, which is a move most likely caused by pressure from Ice Wireless. Ice Wireless is an increasingly […]
CRTC Ruling Allows Wireless Startup Sugar Mobile to Maintain Access to Rogers Roaming
The Canadian Radio-television and Telecommunications Commission (CRTC) has ruled in favour of wireless startup Sugar Mobile, allowing them to maintain access to roaming access on the Rogers network. Sugar Mobile is a MNVO (mobile network virtual operator) using Rogers’ network and providing customers voice, text, and data services when they leave range of personal or third party Wi-Fi,...
Rogers Responds to CRTC, Lays Groundwork for Sugar Mobile Shutdown
Rogers has filed a response to the CRTC over the application for final relief by Ice Wireless, the parent company of startup Sugar Mobile. The Rogers filing, which was submitted yesterday, says it "has worked with and will continue to work with other carriers, including competitors, to deliver next-generation products and services.” The lengthy Rogers filing...