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Koodo Confirms VoLTE, Wi-Fi Calling Being Tested, Launch Date TBA

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Telus launched VoLTE last year and Wi-Fi calling with iOS 10.2, and now the company has confirmed these two features will be coming soon for customers of its flanker brand, Koodo.

An official Koodo rep replied over in their community forums both VoLTE and Wi-Fi calling were being tested prior to its rollout. Here’s what the rep Ranjan had to say:

Since this topic has bubbled back up, I wanted to acknowledge that both VoLTE & WiFi calling are in the process of being tested for implementation, by Koodo. Unfortunately – and don’t shoot the messenger now – I don’t have much more to share at this time re: timing/availability. As soon as we’re able to share more, we will.

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Numerous Koodo customers have seen “VoLTE and VoWiFi Access” listed in their plan descriptions, but the features were unavailable.

VoLTE has benefits as it brings HD Voice, faster call setup, plus allows simultaneous use of voice and LTE data. Wi-Fi calling allows voice calls to be routed over Wi-Fi in areas of poor cell reception.

Currently, Telus VoLTE is available in Alberta, British Columbia, Manitoba, Ontario, Nova Scotia, Prince Edward Island and Northern Canada. For iPhone users, you will require an iPhone SE or iPhone 6 or newer to use this feature on Telus.

No word if Public Mobile users will see VoLTE and Wi-Fi calling anytime soon.

Some Koodo users on the community forums speculated VoLTE and WiFi calling would debut on September 18, but that did not happen. That’s when the Koodo rep stepped in to confirm the features are being tested and would launch some time in the future.

Thanks Timothy!

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  • toysandme

    The only feature I need is compatibility with the new Apple Watch.

  • Z S

    How much longer do we have to wait? Every other carrier — including Telus — has it up and running. Both Rogers’ and Bells’ flanker brands have had it for months. Maybe I’ll just switch to Virgin :/

  • Riddlemethis

    Rogers tells me wifi calling is still experimental. Most Rogers customers don’t even know it exists. It works pretty good most of the time for calls.

    Sometimes wifi calling servers go down, other times there are provisioning issues. The primary bug telus will quickly learn is that sms doesn’t work when you have wifi calling enabled.

  • Riddlemethis

    It’s buggy with Rogers. It might be a while.

  • Bill___A

    It works just fine on my Rogers phone and has worked fine for almost a year (since I got a phone that supported it). I suppose when you drop down to 3G it is a trouble but I seldom run into that. Works fine on Telus too.

    What we really need is for this to work when we are roaming

  • raslucas

    I’m able to text by SMS over wifi, even if I turn off cellular completely.

  • raslucas

    I’m able to text by SMS over wifi, even if I turn off cellular completely.

  • raslucas

    … and no I’m not confused by iMessage.

  • Riddlemethis

    It’s a known issue with Rogers and the iPhone 7.

    I do think you’re getting confused with iMessage.

  • Riddlemethis

    I don’t think we’re talking about the same thing. LTE and 3G has nothing to do with wifi calling.

  • raslucas

    Ya, it definitely works. Granted I have an iPhone 6s, but I don’t see what the difference would be… wel I guess it’s Qualcomm vs Intel, but I still don’t see why that would matter.

  • Riddlemethis

    Good for you. I don’t see carbon monoxide gas. It doesn’t mean it’s not there 😉 If you have a technical explanation, then Rogers wants you so they can fix the issue.

  • Riddlemethis

    The more i think about it, I think you’re very confused. lol.

  • SSmuskoka

    Riddlemethis, perhaps you underestimate the success of Rogers WiFi Calling on the iPhone 7. It is an excellent feature and I use it all the time – globally. There is no additional charge wherever you may be located, as long as you have a good WiFi connection. And SMS works well too. Bell blocks WiFi Calling from outside Canada – that’s why I switched to Rogers and I know others who have done the same. Sorry it’s not working for you – but I know it works very well… even onboard cruise ships where the WiFi isn’t ideal, yet SMS and calls get through.

  • SSmuskoka

    WiFi Calling certainly works fine on Rogers when you are abroad! You can roam anywhere and as long as you are receiving calls or calling back to Canada with Rogers WiFi Calling, there is no charge. Period. SMS messages work too. Roam wherever you want – no need to switch to Skype Calls if you are on Rogers WiFi Calling.

  • Bill___A

    When you are on a WI-FI call and leave the WiFi coverage area, the call will continue if you have vOLTE. If you do not have vOLTE then the call will drop. So if you are roaming and leave the WiFi coverage, the call will drop as when you are roaming voice calls go on 3G and not LTE. This is how LTE and 3G have actually a lot to do with WiFi calling.

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