Koodo Launches VoLTE and Wi-Fi Calling, But No iPhone Support Yet [u]

TELUS flanker brand Koodo Mobile has finally launched VoLTE and Wi-Fi Calling for customers, as announced (update, forgot link) on their community forums:

So, here’s something cool: Wi-Fi Calling and VoLTE is available for Koodo customers with the Android LG V30!  We’re adding additional devices soon, so if you’re not an Android LG V30 user, hang tight!

There’s a caveat though, as right now the only device supported is the LG V30 Android smartphone. Koodo says “iOS and other Android devices will be available soon.”

Koodo mobile logo

With VoLTE, it allows customers to place voice calls over LTE networks instead of HSPA, resulting in quicker call connections and better voice quality, supporting HD Audio. Users are able to simultaneously use voice and data over LTE, instead of seeing voice calls routed over older networks.

Koodo says VoLTE is available nationally, “except for the province of Saskatchewan and some parts of Manitoba. We will be adding these locations in the near future.”

As for Wi-Fi Calling, it allows users to continue to send and receive voice calls and text messages, in areas of low or no cell coverage, but connected to a local Wi-Fi network. This feature is helpful for those in basements or areas where cell coverage normally is lacking.

We reported last fall Koodo had confirmed it was testing VoLTE and Wi-Fi Calling, and last month a representative told iPhone in Canada the launch would be coming in April—and here it is, albeit in a limited capacity.

We’ll keep you up to date as to when VoLTE and Wi-Fi Calling will be rolled out to iPhone users, but until then, looks like it’s the LG V30 that has all the fun.

Thanks Tim!

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My 1/2 cents
My 1/2 cents
8 years ago

Completely ridiculous. It’s the same infrastructure as Telus and how many people use an iPhone vs an LG phone?

Anaron
Anaron
Reply to  My 1/2 cents
8 years ago

They’d be unwise to not support the iPhone. It’s coming, as per the article: ‘Koodo says “iOS and other Android devices will be available soon.”’

NOHoldsBar
NOHoldsBar
Reply to  Anaron
8 years ago

Shaw implemented Shaw Passpoint for iOS users only. However, iOS 11x has become buggy AF and many report being unable to access Shaw Go-wifi as a result. The point being that there are more iOS users in Canada than Android so the logic isn’t there why iOS users have to wait.

Anaron
Anaron
Reply to  NOHoldsBar
8 years ago

Yes, there are more iOS users than Android in Canada (52% vs. 46%). But that percentage is pretty close. Android overtook iOS a few times between 2016 and 2018. When the difference between which one is in the lead changes in a matter of a few months, it’s hardly worth stating that one should be supported more than the other.

Also, you speak of “Android users” when only a single device is currently supported. It just so happens to be an Android device.

It's Me
It's Me
Reply to  My 1/2 cents
8 years ago

If it wasn’t for Telus already supporting it, I’d say picking a phone almost no one uses is a way to roll out the feature without being overwhelmed. But since Telus already has support and it’s 100% the same network, it makes no sense at all. Hell, it makes no sense that Koodo has delayed this long given Telus already supports it.

Gilles
Gilles
8 years ago

Also keep in mind that their FAQ says that devices not purchased through them will not be eligible.

Infamous
Infamous
Reply to  Gilles
8 years ago

Telus says the same thing, but it works with any iPhone. Maybe it’s an non-iPhone thing.

Gilles
Gilles
Reply to  Infamous
8 years ago

I wasn’t aware of that. It’s possible they have no good means of differentiating them for iPhone.

Infamous
Infamous
Reply to  Gilles
8 years ago

Yeah, on Telus’ VoLTE page:

Note: Most newer devices will be VoLTE
enabled as they become available. Devices not purchased from TELUS will
not be VoLTE enabled at this time.

I think it’s because with Apple you can get it unlocked via Apple and everything is done via carrier update. So there’s no software inside it designating it to a carrier. Once it’s unlocked, there’s no way to differentiate one purchased from Apple/Telus/Other carrier. The entire carrier-specific idea is outdated now with every device being sold unlocked.

jabohn
jabohn
Reply to  Infamous
8 years ago

I’m on Virgin and have an iPhone 7 bought directly from Apple. It supports WiFi Calling and VoLTE. Once it connects to the Virgin network it must download the carrier specific settings automatically as it just shows up and is also listed in Settings > General > About

NOHoldsBar
NOHoldsBar
Reply to  jabohn
8 years ago

Except Koodo hasn’t pushed a carrier update for the iPhone.

Anaron
Anaron
Reply to  Gilles
8 years ago

I think it’s more of a requirement from Apple to support VoLTE as well as Wi-Fi calling if the network supports it.

TM
TM
Reply to  Gilles
8 years ago

It’s their excuse to say if you didn’t buy it from us, we are not supporting it. I am sure it will work with any phone that supports VoLTE, be it Android or iOS

Anaron
Anaron
Reply to  TM
8 years ago

It’s the same walled-garden approach taken by nearly every carrier that supports VoLTE and Wi-Fi calling. The only devices that tend to work regardless of where you bought it from are iPhones, Pixel phones, and (sometimes) the Galaxy line. Namely, the S8 and S9.

Shawn
Shawn
8 years ago

So for only the crappiest phone on planet earth nice. Thanks Koodo

NOHoldsBar
NOHoldsBar
8 years ago

No carrier update for latest iPhone or 7…no VOLTE or wifi calling.

Tim
Tim
Reply to  NOHoldsBar
8 years ago

This isn’t for iPhones right now. Only the LG v30.

amoyal
amoyal
8 years ago

I was holding out for this feature launch to see how it matched up with Vidéotron’s wi/if calling. Definitely going to be switching to Vidéotron at the first opportunity.

Lloyd Willett
Lloyd Willett
8 years ago

Any new word on when Koodo will add more phones to the WiFi calling thanks

Lloyd Willett
Lloyd Willett
8 years ago

Any word on when Koodo mobile will add more phones to the WiFi calling thanks

Shawn
Shawn
8 years ago

any update on this anyone?

Clement Thuraisamy
Clement Thuraisamy
7 years ago

Volte available for iPhone 6 and higher ?

Queen of Roomada
Queen of Roomada
7 years ago

Just got a carrier update for my iPhone X now. Went into the phone settings and wifi calling was there. I’m now connected to Koodo wifi!comment image

Queen of Roomada
Queen of Roomada
Reply to  Queen of Roomada
7 years ago

comment image

Marc Bourgoin
Marc Bourgoin
Reply to  Queen of Roomada
7 years ago

Heyyo, that’s pretty cool! Now if only they didn’t lock it down to Koodo-only purchased devices… It’s bad enough Canada has the most expensive mobile data plans in the WORLD and that mobile carriers in Canada have the highest profit margins of mobile data in the WORLD… Locking it down to Koodo only purchased devices is just extra greed on top… Gross.

Marc Bourgoin
Marc Bourgoin
7 years ago

Heyyo, heh it seems to be enabled on my LeEco Le Max 2 running LineageOS 15.1 (Android 8.1 Oreo). I’m pretty darn glad I helped bring a community version of this to the LeEco Le Max 2 now
comment imagecomment image

Marc Bourgoin
Marc Bourgoin
Reply to  Marc Bourgoin
7 years ago

Well darn, looks like it is potentially locked down… I’ll have to request APN settings for VoLTE and see if hopefully Koodo won’t continue this “paid walled garden” approach they are using right meow… It’s bad enough Canada has the most expensive mobile data plans in the WORLD and that mobile carriers in Canada have the highest profit margins of mobile data in the WORLD… Locking it down to Koodo only purchased devices is just extra greed on top… Gross.

Marc Bourgoin
Marc Bourgoin
Reply to  Marc Bourgoin
7 years ago

comment image

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