Facebook Updates Messenger Platform With New Features

Facebook has announced today that it has updated its Messenger Platform with new features and tools for building bots to use.

Messenger platform

Among the highlighted new features, the announcement mentions ratings, quick replies, a persistent menu, account linking, more content types and more control. Below you can find the features explained by Facebook:

– Ratings: People can now provide a star rating and open text feedback for bot developers.
– Quick replies: Quick replies offer a more guided experience for people as they interact with your bot, which helps set expectations on what the bot can do.
– Persistent menu: The navigation for your bot with support for up to five actions. This eliminates the need for people to remember text commands and provides a great way to restart the flow or invoke settings.
– Account linking: We’re launching a secure protocol for businesses to connect their customers’ accounts with Messenger accounts, enabling a deeper and more personal experience.

This is only one of the new features Facebook is rolling out for the Messenger Platform, the press release notes. Since its initial launch two and a half month ago, 11,000 bots have launched on Messenger and over 23,000 developers have signed up for Wit.ai’s Bot Engine.

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