CCTS Reports Record 53,195 Telecom Complaints, Up 79% in a Year
Canadians are complaining about their phone, internet and TV providers at a record pace. The Commission for Complaints for Telecom-television Services (CCTS) said on Thursday that it received 53,195 complaints in its 2025-26 reporting year, a 79 percent increase from the year before, and described the volume as unprecedented. The agency accepted 41,235 of those...
iPhone Duo Prices in Canada: Rogers, Telus, Bell and Freedom Compared
Apple's first foldable iPhone is now available to pre-order in Canada, and Rogers, Bell, Telus and Freedom Mobile have revealed their financing prices. Monthly device payments for the 256GB iPhone Duo range from $77.12 to $109.96, but that's only part of the story. You'll also need a wireless plan, and some carriers require you to...
CRTC Gives Smaller Carriers More Control Over Phone Number Transfers
The CRTC is changing the rules for smaller wireless companies in Canada, allowing them to transfer customer phone numbers without relying on larger carriers. In a decision released Thursday, the regulator approved a request from Toronto-based ISP Telecom to access Canada's number transfer system directly. The ruling also applies to other qualifying mobile virtual network...