If you recently ditched Rogers, the company’s ‘winback’ team has been calling some former customers and again offering sweetheart deals to bring you back to the company.
According to a recent call received by an iPhone in Canada reader, the latest offer was in the form of a $45/month 5G plan with 100GB of Canada-US talk, text and data. This bring your own device plan also included a $60 bill credit to offset activation fees and was month-to-month, with no expiry.
The Rogers website has a $100/200GB Canada-US-Mexico plan as the closest thing to a plan with US roaming data.
Sean says he left Rogers in October of last year and switched to Videotron’s Freedom Mobile in the Windsor-Essex region in Ontario. But the coverage “is not great” and he decided to jump on the Rogers ‘winback’ offer. He said if coverage was better he was more than willing to support Freedom.
The Freedom Mobile plan he left was a $45/50GB Canada-US plan, which right now is still offered at $34/month on the company’s website.
Again, not everybody receives these ‘winback’ phone calls, but when they do, the plans are usually enticing enough that people will come back.
Have you received any ‘winback’ offers from the ‘Big 3’ lately?
Feel free to email ti**@************da.ca if you notice cellphone plan changes or price increases, so we can share with the community.
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The problem with this stuff is you can’t trust anyone cold calling. I had one of these calls and was tempted by the offer. But they seem like they have absolutely no previous information on you. Like I’m not giving you all my information and CC number over the phone. You had me in the system 2 months ago. There is just way too many scams going on out there. There needs to be a better way. I now only switch when I can do it myself online or go into a store and do EPP or whatever.
Exactly! How can you know who's calling you is legitimately from Rogers, or wherever they say they are from. They need to make the offer on the phone, then give you a code or something to enter on the company's website.
Scammers don't know your name, address, email address, bill details… Normally they will ask those questions. All legit agents know your details… If you're in dout, make sure to ask those questions, if they cannot answer that, 100% they are scammers. 👍
Have you ever called any providers? They ask you to confirm things for security purposes (Which you have to provide to process. My address has been asked). And they won't provide information for privacy reasons (Or in case you're a scammer trying to do a sim scam or others).
I'm just saying they should step up security in some way. Most of these winbacks offers and door to door offers are third party. There could easily be a system where I'm offered a plan, they give me a code that has them associated with the code so they get credit. And I can input that code on the providers site. They already have codes for things like EPP that you need to use to get access anyway.
I did, and I told them to take their desperate offer and stick it up their monopoly.
I got $40 Canada us win back offer.