Rogers: Existing Data Plans to be LTE-Enabled By the End of September, New SIM Required

Customers on existing Rogers 3G data plans looking to switch over to LTE will be required to use an LTE SIM card to surf at the higher speeds, if their device supports LTE. Rogers informs us all existing 3G data plans will be LTE-enabled by the end of September (at no extra charge).

It is all but certain Apple’s iPhone 5 announcement will include LTE-capabilities, and if it happens our ‘Big 3’ carriers are ready. For those with accounts on existing 3G data plans, you’ll need to contact customer service to activate the new LTE SIM we’re told, if you want to use LTE on your device. Normally, customers can activate new SIM cards online, we’ll update this post once we hear back from Rogers if this is possible for these new LTE SIMs.

Of course, any specific information related to the next iPhone isn’t available until after tomorrow’s anouncement.

Rogers (and Fido) recently reminded customers of their Rogers Reservation System via text message, a service that allows the reservation of upcoming devices. Telus also launched an “Easy-Order” reservation page but that has since been taken down. Get ready to buckle up for tomorrow, folks.

Update: clarified the article to note LTE SIM cards are only required if your device can support LTE. ie the iPhone 5

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draz
draz
13 years ago

Well that’s excellent news for those who have had the 6gb data plan for years!

Gary
Reply to  draz
13 years ago

Yup. Can’t wait to see how fast we can blow through 6GB. I know iPad LTE users have done it easily.

steve
steve
Reply to  Gary
13 years ago

Exactly. Here’s 6 GB and it’s faster than your home internet speeds…. now have fun! What?….you blew through it in 2 days…oh well.. sorry.

ArmanUV
ArmanUV
Reply to  steve
13 years ago

With great power comes great responsibility.

Mike Cassidy
Reply to  draz
13 years ago

I’ve had the 6GB plan for the last 5 years or so. When I ordered my iPhone5 from Rogers the guy told me I had to get an LTE plan… and the best was a 3GB plan… So he proceeded to change my entire plan around.. WTF…

Marco Lapatate
Reply to  Mike Cassidy
13 years ago

Hang up and call back !

Ryan
Ryan
13 years ago

Oh good someone finally woke up and brought common sense into play.

djepsilon
djepsilon
13 years ago

I gotta say, now that LTE is here, I am VERY surprised that the big 3 aren’t charging ridiculous amounts to upgrade to the faster network. Finally something good to say about them for once!

steve
steve
Reply to  djepsilon
13 years ago

their prices are outrageously bad.

Marco Lapatate
Reply to  djepsilon
13 years ago

I called Roger’s for my plan and they tried to charge me for the LTE.
Even if I already have the 6gig for 30 $ they tried to charge me 60$ !!!!!!

Steve_J_K
Steve_J_K
13 years ago

Does this apply to Fido too?

Gary
Reply to  Steve_J_K
13 years ago

Guessing here, but probably it will. Will try to find out more.

IBen
IBen
Reply to  Gary
13 years ago

That’s a different tone from Rogers if true…
I contacted them last month to ask for an LTE SIM and I could only get one by getting a specific LTE plan which was far inferior than my current shared 6GB plan.

Gary
Reply to  IBen
13 years ago

Rogers changes its policies fast and furiously. It’s hard to keep up.

Dannyz
Dannyz
Reply to  Gary
13 years ago

Hi Gary,

Any update from Rogers if the LTE card can be activated online?

OracleGuy
OracleGuy
Reply to  Dannyz
13 years ago

Yes, I’d sure like to know the scoop before my iPhone 5 shows up on Friday! Can I activate online, and will my existing 6 GB data plan work with LTE out of the box?

Gary
Reply to  OracleGuy
13 years ago

Rogers says it should be ready for online activation by Friday.

OracleGuy
OracleGuy
Reply to  Gary
13 years ago

Sweet! Thanks Gary.

Shaun Singh
Reply to  Gary
13 years ago

Is there any proof of this? I just talked to someone in retentions yesterday to finally get my 6GB data for $30 and he said it might be LTE eligible. I’m planning to get the iPhone 5 in the next 2 weeks and it would be nice if it automatically switched to LTE.

Gary
Reply to  Shaun Singh
13 years ago

Rogers PR emailed us directly. All plans will be LTE eligible by end of Sept.

Shaun Singh
Reply to  Gary
13 years ago

Thats great to here! Finally got the 6GB of data and Its nice to know it will be LTE when I get my iphone 5. Thanks Gary! Just wondering why would the rogers rep tell me that my plan may be switched to LTE soon?

uhublue
uhublue
Reply to  IBen
13 years ago

I called Rogers again, and the reps still say that my old 6gb for $30 won’t switch to LTE. Rogers is also pulling a scam. On September 16th, I was quoted through a text from Rogers that my early upgrade (2-years) iPhone 5 would cost $429 /64gb plus a $35 admin fee and a $20 hardware upgrade fee. Now when I called (September 19th), th hardware upgrade fee has increased to $182! WTF? It’s going to cost $646.00 minium. I’m better off just buying the phone unlocked and not get locked into a 3-year contract.

sully54
sully54
Reply to  Gary
13 years ago

did you find out anything new about the fido side of things?

Gary
Reply to  sully54
13 years ago

Not yet. Expect them to follow Rogers.

reformcanada
reformcanada
13 years ago

What about Telus?

Smitty's Brew Review
13 years ago

Meaning what my 4s will actually have faster data? Why would a sim affect this?

draz
draz
Reply to  Smitty's Brew Review
13 years ago

Your device also has to support LTE, which the 4S does not. Nothing will change for you

RDS
RDS
Reply to  draz
13 years ago

then take the iPhone 4S LTE sim out and put it in the LTE iPad then you’ll get the full speed. My iphone has LTE sim card as it is backward compatible to 3G

Pourya Shirazi
13 years ago

So…. no any extra charge? Or forcing us to upgrade another 3 years?

mrc
mrc
13 years ago

Question… Can a Pay-As-You-Go customer (who only needs voice for emergencies) purchase a Data Plan add-on, and still use LTE? Thank you!

rioja
rioja
13 years ago

I dunno about this. It;s not like Rogers at all. They try to maximize every red cent. We’ll see if there’s a catch at the end of September.

uhublue
uhublue
13 years ago

I contacted Rogers today and asked if my 6gb /$30 will give me LTE speed when I get an iPhone 5. The rep said no, and that I would have to get an LTE data add-on which is 6gb LTE for $60 or 2gb LTE for $35… Will my 3G 6gb /$30 be upgraded to LTE in September?

Alan
Alan
13 years ago

Hi Gary,
I just called Rogers Retention and wanted to switch my 6GB 3G data plan to 6GB LTE, but apparently they cant because they havent heard anything regarding that and 6GB LTE data is not available for them to choose.
I called Rogers Retention twice by the way. Also I mentioned that “Rogers would be switching their 3G data to LTE by the end of Sept”, but still no.

poochi
poochi
Reply to  Alan
13 years ago

Gary, same response with retention, what was your source?

OpticDisc
OpticDisc
13 years ago

I just got off the phone with Rogers, and they told me I am going to have to dump my data plan which was 6 GB for $30 and upgrade to a new LTE data plan. Is this true? I’ve also left amessage with Rogers helps on Twitter. If this is the case, then I’m canceling my reservation.

Poochi
Poochi
13 years ago

Gary, what’s your source on this news? I called Rogers and they have no clue…
Also, they have informed that my “retention plan” is coded as “corporate plan” and now I have to talk to business which I have never been part of any corporate plan… this is confusing…
Anyone else having the issue?

Poochi
Poochi
Reply to  Poochi
13 years ago

referring to “rogers-existing-data-plans-to-be-lte-enabled-by-the-end-of-september-new-sim-required” Your comment system wouldn’t let me post the link.

Gary
Reply to  Poochi
13 years ago

Straight from Rogers PR to us.

Dave
Dave
13 years ago

The Rogers “cash grab” called “early upgrade fee” is terrible!

Every 1.5 – 2 years I use the “hardware upgrade” to get whatever is the latest iPhone.

– never a problem. Pay $199 and get the new phone.
– went to do that yesterday and got a big surprise!

Not only to you pay way more for the new phone(s) (16Gb $229, 32Gb $329, 64Gb 429) you get the “honor” of paying $143 on top of each. I guess the CEO needs a bigger pool or something.

At least the “fee” plus the Rogers price comes very close to just buying an unlocked on right from the Apple store.

Time to seriously consider what company to allow the honor of serving me with cellular service!

David

Tommy
Tommy
13 years ago

talk about false information. this should be taken down. called rogers. basically you need to pay more for lte on there new plans.

Joey Fraser
13 years ago

My existing 3G data plan on my iPhone 5 has not been updated to LTE today in Montreal. 🙁

Joey Fraser
Reply to  Joey Fraser
13 years ago

I have a us/can data plan and the CSR told me that it is not compatible LTE

ronnnyraygun1
ronnnyraygun1
Reply to  Joey Fraser
13 years ago

What about now?

Denis
Denis
13 years ago

@Gary I have the Galaxy S2, and got the lte Sim card a year ago but kept my 6g 3G plan. I called rogers and they know nothing. My phone is set to auto for lte HSDPA 2g and its October 8 in Ottawa and still no LTE. What say you? Who should I talk to since your PR isn’t giving an update on their delays or proper instructions

ronnnyraygun1
ronnnyraygun1
Reply to  Denis
13 years ago

Do you have LTE now?

gtasscarlo
gtasscarlo
13 years ago

My iPhone5 is now LTE enabled on my grandfathered 6GB plan.

Marcel
Marcel
13 years ago

I upgrade my iphone and with it my 6gb 3G data plan automatically changed to 6gb LTE at no extra cost!

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