It’s been challenging for customers of the ‘Big 3’ wireless carriers to reach customer service reps over the phone and social media, as many try to jump on promo $60/10GB plans before they expire today and tomorrow.
A Rogers spokesperson told iPhone in Canada they’ve seen “tremendous response from Canadians”, and want to “thank everyone for their patience and apologize for any wait.”
For new Rogers and new Fido customers, the $60/10GB plans expire today (except for Fido BYOP in Ontario, as that ends Dec. 19, end of day) in BC, Alberta and Ontario.
But wait–due to “overwhelming demand and longer wait times,” Rogers explains, they will “honour the offers for existing customers for tomorrow [Dec. 19] only,” for customers in BC, Alberta and Ontario.
Rogers also added “we regularly have lots of great regional and limited offers, especially around the holiday season. We’re pleased to offer great plans on our reliable worry-free network with LTE coverage across the country.”
Here are the current plans from Rogers expiring today for new customers in AB/BC/ON:
- $60/10GB BYOD
- $85/10GB Premium plan
- $110/10GB Premium Plus plan
- $85/10GB Large plan
No word if Telus and Bell along with their flanker brands will match these extended dates (Koodo expires Dec. 19), but we’ll keep you updated.
Which carrier did you pick for the $60/10GB promo plan? Click here to vote in our poll.
Update: Try calling the international number 416-935-5555 to get through to an agent, as that seems to have lesser wait times (thanks Meteor/Mic). Here’s another number to try too: 1-888-764-3772.