From March 18 to March 31, the company says most of its Rogers, Fido and Chatr retail stores will close, except for 93 retail locations to deliver “critical services” such as: phone repair and loaner phones; critical device activation; SIM card swap and replacements; modem and cable box swaps; and remote controls for Ignite TV.
Stores remaining open will have reduced hours from 12pm to 6pm local time, while limiting the number of people available inside a store, to go with new health and sanitization measures along with new store layouts.
“As we navigate the evolving public health situation, we’re committed to keeping you connected to the information and people that matter most,” explains Rogers.
Rogers is currently offering free long distance calls, wireless roaming and TV in wake of the COVID-19 outbreak.
Yesterday evening, Rogers told some customers their personal information may have been exposed at a third party partner.