An official Koodo rep replied over in their community forums both VoLTE and Wi-Fi calling were being tested prior to its rollout. Here’s what the rep Ranjan had to say:
Since this topic has bubbled back up, I wanted to acknowledge that both VoLTE & WiFi calling are in the process of being tested for implementation, by Koodo. Unfortunately – and don’t shoot the messenger now – I don’t have much more to share at this time re: timing/availability. As soon as we’re able to share more, we will.
Numerous Koodo customers have seen “VoLTE and VoWiFi Access” listed in their plan descriptions, but the features were unavailable.
VoLTE has benefits as it brings HD Voice, faster call setup, plus allows simultaneous use of voice and LTE data. Wi-Fi calling allows voice calls to be routed over Wi-Fi in areas of poor cell reception.
Currently, Telus VoLTE is available in Alberta, British Columbia, Manitoba, Ontario, Nova Scotia, Prince Edward Island and Northern Canada. For iPhone users, you will require an iPhone SE or iPhone 6 or newer to use this feature on Telus.
No word if Public Mobile users will see VoLTE and Wi-Fi calling anytime soon.
Some Koodo users on the community forums speculated VoLTE and WiFi calling would debut on September 18, but that did not happen. That’s when the Koodo rep stepped in to confirm the features are being tested and would launch some time in the future.
Update April 4, 2018: Koodo has launched Wi-Fi Calling and VoLTE.