Fido

Fido Updates My Account iPhone App

This week, Fido completed another update, just minor bug fixes, to their free "My Account" iPhone application. Oddly enough, there is still no Retina Display support for the iPhone 4. The "My Account" app enables Fido customers to view the amount of minutes, data and messages that they have used so far in the month,...

Fido To Launch “FidoTRADE” Trade-In Program

Fido has partnered with Flipswap for a new device trade-in program called FidoTRADE. The program enables new or existing Fido customers to trade-in their old mobile phone (with battery) for a credit against a new device. With FidoTRADE, Fido customers can get rid of their old phone. The program takes back all types of devices...

Fido Launches FidoANSWERS: Faster Service, Less Holds

Today Fido officially announced the launch of its new customer-focused service called FidoANSWERS. The new service, which has actually been active for a few weeks now, is a major overhaul of Fido's customer care call centre process where customers will now not have to wait on long holds and go through complex voice-activated navigation menus....

Fido Stores Begin Receiving White iPhone 4

Yesterday, Canada was one of the first countries to sell the white iPhone 4. We brought you exclusive first-hand pics from Future Shop, as units were available for Bell customers. Today, Apple officially announced the white iPhone 4 is coming tomorrow. Thanks to the tipster "FidoHound", we've received evidence of white iPhone 4 units hitting...

White iPhone 4 Shows Up in Bell Inventory?

The White iPhone 4 is rumoured to launch this Wednesday in the US. We were first to point out the white iPhone 4 placeholder showing up on Fido, but the latest evidence points towards Bell as well. The following image was posted by a forum member on TiPb: Can anyone verify its authenticity? Are you...

White iPhone 4 Placeholder Shows Up On Fido

We have received an internal screen shot of what appears to be a Fido iPhone 4 product page that features the white iPhone 4. With all of the white iPhone 4 rumors floating around, is Fido set to launch the mystical white device? The screenshot below reveals the Fido designations for the white iPhone 4...

Fido Launches “Faces Of FidoDollars” Contest

Bring out your iPhone camera, as Fido has launched a new contest called “The Faces of FidoDollars”! According to the contest description, users upload a photo of themselves or of their dog (head shot of either) and then place your face or the dog’s head inside the center of the coin. Uploaded photos are stored...

Fido Improves Lost/Stolen Functionality On Fido.ca

This week, Fido has completed an update to its My Account page on Fido.ca. The update now enables users to reactivate service if they have put a lost or stolen block on their account. The update is a new self-serve option on the My Account page of Fido.ca. Previously, customers who called or visited Fido...