Carriers

Telus dropped its first quarter results for 2026 on Friday, and the headline number is 262,000 new mobile and fixed connections added in what the company called an intensely competitive market. Telus was the last of the Big 3 to share their first quarter earnings. On the wireless side, Telus brought in 428,000 gross mobile...

Every month, we go under the hood of the Canadian wireless market to track the shifting strategies of flanker brands Fido, Virgin Plus, and Koodo, alongside their parent companies Rogers, Bell, and Telus. Let’s dive into the current 'Bring Your Own Device' (BYOD) landscape after autopay discounts, shall we? Fido $40/20GB (was $35) $45/60GB (was...

Bell reported its first quarter results for 2026 on Thursday, posting revenue growth alongside a modest dip in net earnings as the company pushes deeper into 5G and artificial intelligence. Total revenue rose 4% to just over $6.1 billion, while net earnings slipped 2.3% to $667 million, weighed down by higher taxes and infrastructure costs....

The CRTC is calling out Bell over a new $40 fee the company has been charging customers who buy a phone through a wireless plan. After removing the $80 connection fee for Bell and Virgin Plus this week, a new $40 device fee was added for customers who buy a phone from the companies. In...

The following story was created in partnership with Bell Canada. The Power User Verdict: In 2026, Bell is the only Canadian provider to hold the Ookla Hat Trick, winning various national awards for both Internet and wireless performance. Based on Ookla® Speedtest Awards™, Bell won Best 5G Gaming Network, Best Mobile Gaming Network award and...

Bell's parent company BCE has fired a group of employees caught faking their office attendance records in what the company is calling a "swipe and go" scheme. The details are pretty brazen. Workers would badge into the office and walk straight back out, logging their presence without actually showing up for work. One employee reportedly...

Rogers and the Eastern Ontario Regional Network (EORN) have flipped the switch on 5G at 40 new cell tower sites across eastern Ontario, bringing reliable service to 14 communities that have long dealt with spotty or nonexistent coverage. The new towers are part of the $300 million EORN Cell Gap Project, a joint effort between...

We're about one week into May, so let's check in on wireless plan pricing from Rogers, Telus, Bell, and Freedom Mobile compares to last month. It's clear right now is not the best time to jump on a new cellphone plan. Rogers $60/60GB (was 100GB) $65/100GB (was $70/175GB) — now includes Canada-US-Mexico (was Canada-US only)...

Telus is using artificial intelligence to alter the accents of its call centre agents in real time through its subsidiary Telus Digital, and the backlash has been swift. Labour advocates are calling the practice deceptive, and the federal government is being urged to require disclosure whenever the technology is used. Rogers and Bell, meanwhile, say...

Rogers customers are getting hit with thousands of dollars in equipment fees after falling for a slick fraud scheme where scammers pose as telecom reps to trick people into mailing brand new devices straight to criminals. It usually starts with a phone call offering something tempting, like a discounted plan bundled with a free tablet....

Bell and Virgin have updated their websites to remove the $80 connection fee banned by the CRTC, but customers won't be getting off entirely fee-free. Both carriers have introduced a new "one-time device handling charge" of $40 as of today in changes on its website as seen by iPhone in Canada, described as covering "fulfillment...

Thousands of residents across northwest B.C. are currently without phone or internet service after a failed attempt to steal copper cables cut off crucial Telus fibre lines. The outage began around 3 a.m. Monday near Sheraton, B.C., roughly 20 kilometres east of Burns Lake. According to Telus, vandals targeting copper cables accidentally cut through the...