Rogers has offered some new promos for the holiday season to help sales agents 'activate new customers'. For contracts of 1, 2, or 3 years, users will be eligible to receive: - Free incoming calls for 1 year - First month free calls, no GRRF/MSF for the first month - MY10 Voice and Data promo...
If you're about to sign a new contract with the 'Big 3' carriers in Western Canada, you might want to take note of the following: Rogers, Telus, and Bell are offering unlimited long distance to three-year contract sign ups. Your voice and data plan must be at least $50 per month, and this promo applies...
Prior to the iPhone 4S announcement, Rogers informed customers about the option to pre-order the device through their online reservations system. Devices would be available on a first-come, first-serve basis dependent on stock, and emails would be dispatched to customers informing them when they could pick up their phone. The reservations system resulted in long...
Update 1: Here is what the 'Big 3' have to say about Carrier IQ: Bell says it does not “install or support Carrier IQ or similar programs,” Rogers tweeted “we have investigated and Carrier IQ is not on any of our devices,” and Telus says “it's not something we've installed on any of our devices...
Update 1: Our own tipster notes: You can't use iPhone on this plan. In other words, if you want an iPhone at $159, you can't use this plan. Unless you sign up for a 3 year voice/data term, cancel, pay ECF (early cancellation fee) and DECF (data early cancellation fee) and switch to the new...
Image: An example of the power of Wind Mobile. WIND Mobile's billionaire backer, Egyptian Naguib Sawiris, noted in an interview yesterday with the CBC's The Lang & O'Leary Exchange that he regrets entering the Canadian mobile market as "it was a bad idea". Boy, did he ever speak his mind: Sawiris said Canada's antiquated telecom...
Looks like once again Rogers has reintroduced its 6GB data plan promo (how long until Telus and Bell follow suit?). This time around, the $30 plan is being 'extended' to early LTE adopters, along with new and existing customers. A LTE-capable iPhone isn't here yet (apparently due to LTE modem size constraints) but rumoured to be...
A significant update has emerged over the debate about usage-based billing. The CRTC announced its ruling yesterday in regards to usage-based billing, and they have ruled against the model Bell wanted to implement. However, the ruling isn't exactly a clear victory for consumers, writes Michael Geist: On the specific decision, the CRTC rejected the UBB...
Apple is a vertically integrated tech company. They create the hardware, software, applications, and provide digital content allowing them to control every aspect of the end-user experience--the whole widget. There were exceptions, though. Like when Apple partnered with Motorola in 2004 to put iTunes content on mobile phones and Apple's partnering with wireless carriers to host the iPhone--...
Telus 2011 third quarter results were posted yesterday and the company announced revenue of $2.6 billion, a 6.5% increase compared to the year ago quarter. Wireless revenue grew 9%, led by an increase in 133,000 postpaid subscribers that caused a 53% spike in wireless data revenue. Telus ARPU (average revenue per user) has grown for...
The Commissioner for Complaints for Telecommunications Services (CCTS) recently released their 2010-2011 annual report. What is the CCTS? Our role is to resolve consumer and small business complaints about retail telecommunications services, including wireless, local and long distance telephone, and internet access services. Customers who cannot resolve their complaints about issues like billing, contract terms,...
In a news release, BCE boasts a 41% increase in third quarter profits as Canada's largest communications company continued to bring in smart phones subscribers. Total revenues increased to $4.9-billion, beating analysts’ expectations on net income with profit of $642-million, compared to $454-million in the same period a...