Carriers

The CRTC Rules Against Usage Based Billing for Internet

A significant update has emerged over the debate about usage-based billing. The CRTC announced its ruling yesterday in regards to usage-based billing, and they have ruled against the model Bell wanted to implement. However, the ruling isn't exactly a clear victory for consumers, writes Michael Geist: On the specific decision, the CRTC rejected the UBB...

Steve Jobs Wanted Apple to Build Their Own Network Using Unlicensed Spectrum

Apple is a vertically integrated tech company. They create the hardware, software, applications, and provide digital content allowing them to control every aspect of the end-user experience--the whole widget. There were exceptions, though. Like when Apple partnered with Motorola in 2004 to put iTunes content on mobile phones and Apple's partnering with wireless carriers to host the iPhone--...

Telus 2011 Q3 Profits Jump 30% Led by Smartphone Growth

Telus 2011 third quarter results were posted yesterday and the company announced revenue of $2.6 billion, a 6.5% increase compared to the year ago quarter. Wireless revenue grew 9%, led by an increase in 133,000 postpaid subscribers that caused a 53% spike in wireless data revenue. Telus ARPU (average revenue per user) has grown for...

CCTS: 80% of Wireless Complaints Linked to Billing Error or Contract Disputes

The Commissioner for Complaints for Telecommunications Services (CCTS) recently released their 2010-2011 annual report. What is the CCTS? Our role is to resolve consumer and small business complaints about retail telecommunications services, including wireless, local and long distance telephone, and internet access services. Customers who cannot resolve their complaints about issues like billing, contract terms,...

BCE Profits Rise 41%

            In a news release, BCE boasts a 41% increase in third quarter profits as Canada's largest communications company continued to bring in smart phones subscribers.   Total revenues increased to $4.9-billion, beating analysts’ expectations on net income with profit of $642-million, compared to $454-million in the same period a...

Rogers Throttles Internet More Than Any Company on the Planet

Turns out Rogers is officially the world's worst internet throttler based on research derived from the initiative known as the Measurement Lab (MLab), backed by Google. Results of the study reveal that based out of all the internet providers on earth, Rogers throttles internet more than any other ISP out there, notes TorrentFreak. As we've...

Rogers Reports Competitive Smartphone Market in Third-Quarter Results

Roger’s latest quarterly report notes that they “activated and upgraded approximately 609,000 smartphones” that were “predominantly iPhone, BlackBerry and Android devices." It's not all good news, as the report goes on to note that Rogers added 74,000 new subscribers to its post-paid operations, which is a significant drop from 108,000 added in the previous quarter....

SaskTel iPhone 4S Product Pages Now Up

The day after we first noted MTS would carry the iPhone 4S on October 28th, we updated that post to note SaskTel had also confirmed an October 28th launch as well, as noted by the following image banner posted to their website: SaskTel's website now lists the iPhone 4S as part of their product page....

Fido Eliminates Free WiFi Hotspots for Pre-Paid Customers

Fido has eliminated access to Rogers/Fido WiFi hotspots for its pre-paid iPhone users and now offers it exclusively to its customers on monthly plans. Previously, pre-paid Fido users could login to designated Rogers/Fido hotspot areas, such as Second Cup coffee shops, various golf courses and Denny's restaurants. Now, when users connect to a Rogers/Fido SSID,...

How to Track Bell iPhone 4S Pre-Order Shipments

If you pre-ordered your iPhone 4S from Bell and want to find your tracking number, here's how to do it: 1. Go to www.canadapost.com 2. Go to track by 'reference number' 3. Enter in 001 in front of your mobile number. i.e.: 0017789993333 4. Your tracking details should appear. A similar method is also available...

iPhone 4 vs iPhone 4S: Rogers Network Speedtest [VIDEO]

During Apple's 'Let's talk iPhone' event, the company explained the iPhone 4S would feature 2X faster downloads compared to the iPhone 4. Maximum data speeds on HSDPA networks showed the iPhone 4S with a theoretical 14.4Mbps download versus 7.2Mbps on the iPhone 4 (images via Engadget):   Are these claims accurate, and are they noticeable...

‘Big 3’ iPhone 4S Pre-Order Report Card: How Did They Do?

The iPhone 4S launched yesterday to line ups across the country. For those that didn't line up, online pre-orders from Apple actually arrived on time (while some are still in transit). But what about iPhone 4S 'reservations' offered to customers from Rogers, Telus, and Bell? How well did these carriers and their brands handle the...