Telus

Telus has launched a new Exclusive Partner Program (EPP) plan that now includes roaming in the Caribbean. EPP plans are special plans offered to employees only by companies that are part of the Telus EPP program, as a perk. An iPhone in Canada reader signed up for this new Telus EPP plan, and shared screenshots...

Telus reported its third quarter earnings for its 2024 fiscal year today, showing solid growth in new customers and increased revenue. The company gained 347,000 new customers across mobile, internet, TV, and security services, driven by demand for their range of services. Telus added 130,000 mobile phone connections and 159,000 connected devices this quarter. They...

Telus-owned Public Mobile looks to be stepping up its Canada-US plans, launching a new $49/100GB plan today. This 100GB plan is at 4G speeds and not 5G, and also includes 1,000 international minutes. You get to use your talk, text and data while in Canada and the USA. Here are Public Mobile’s plans as of...

Telus-owned Koodo has launched Travel Passes, which are international roaming passes beyond its traditional Easy Roam offerings, which start from $14/day. The company's website says there are now Travel Passes for the US, Caribbean & Mexico and Europe. Passes range from 7, 14 and 30 days, with pricing from $50. These passes allow you to...

The CRTC announced today that it's reminding phone, internet, and TV providers to be clear about customer protections. That’s according to the CRTC’s Vice-President of Consumer, Analytics and Strategy, Scott Hutton. Companies such as Rogers, Telus and Bell need to inform customers about the Commission for Complaints for Telecom-television Services (CCTS), which helps resolve issues,...

Back in August, we told you about Rogers increasing the rental price of its Ignite TV boxes. Further backlash over that Rogers story expanded when CBC News covered the price increases last month. Now, in a follow up, CBC News says it has receive "hundreds of emails”, from customers of Rogers, Telus and Bell, fed...

After Apple released iOS 18.1 this week, some Koodo customers lost Rich Communications Services (RCS) support on their iPhones. Koodo told iPhone in Canada at the time they were working on a fix. Now, it appears a fix is rolling out with a new Koodo carrier update. According to Aaron, MacRumors contributor, he spotted a...

Last week, we told you Telus-owned Public Mobile had debuted a new $36/50GB 5G Canada-US plan, ahead of Black Friday. At the time, this promo plan which included 250 international long-distance minutes, was available for new and existing customers. But according to a change made on Public Mobile’s website on Friday, it has changed to...

Rogers announced in its recent third-quarter earnings a big move, that it would be selling part of its network for $7 billion. This part of the network, known as the “backhaul,” is what connects its cell towers to its main network and keeps everything running. The plan is to use the money to pay off...

After Apple released iOS 18.1 on Monday, some Koodo customers that installed it are now seeing Rich Communication Services (RCS) support disappear, according to iPhone in Canada readers. Instead of RCS showing, text messages are now reverting back to SMS for some Koodo customers. It’s happening on a wide range of iPhones, from iPhone XR...

Telus-owned Koodo is expanding its product lineup by adding the latest Apple and Samsung smartwatches to its offerings. Customers can now purchase models like the Apple Watch Series 10, Apple Watch Ultra 2, Apple Watch SE, Samsung Galaxy Watch7, and Samsung Galaxy Watch Ultra at Koodo retail stores and online. In addition to selling the...

Telus has announced the completion of a major data infrastructure overhaul, marking a significant advancement in its partnership with Google Cloud and cloud solution provider, Onix. The transition from fragmented, on-premise systems to a unified cloud-based platform aims to improve data accessibility, reduce energy consumption, and enable AI-powered solutions to bring better customer experiences and...