Telus

Hand holding a smartphone displaying the TELUS logo with a purple‑green gradient, outdoors at sunset near utility poles and cables.

B.C. Telus Outage: Botched Copper Theft Knocks Out 911 and Cell Service

Thousands of residents across northwest B.C. are currently without phone or internet service after a failed attempt to steal copper cables cut off crucial Telus fibre lines. The outage began around 3 a.m. Monday near Sheraton, B.C., roughly 20 kilometres east of Burns Lake. According to Telus, vandals targeting copper cables accidentally cut through the...

Public Mobile Down? Here’s How to Fix Your Data and Calls Right Now

Public Mobile users across Canada are reporting issues with cellular data and outgoing calls following a system update that took place early Wednesday morning. While the carrier briefly posted troubleshooting advice to its community forums, the message was later removed, leaving many customers looking for answers. The connectivity issues appear to be a side effect...

Telus Just Raised Prices by Up to $15 — Here’s What Plans Cost Now

Telus has raised prices across the board on Friday, as the wireless carrier continues to tweak its plans list this week. Here are Telus prices as of Friday, April 24, 2026, for bring your own phone and after autopay discounts: $60/60GB (was $50/80GB) $65/100GB (was $60) $80/175GB (was $65) Canada-US-Mexico $95/250GB (was $85) Global to...
Three smartphones on stands display Rogers, Telus, and Bell logos in a store setting (red, purple, blue screens).

Rogers, Bell, and Telus Must Now Let You Cancel Without Calling Anyone

The CRTC is making it much easier for Canadians to walk away from their internet or cellphone provider by requiring companies to offer digital cancellation options. In a news release issued on Friday, the regulator confirmed that customers must now be allowed to change or cancel their plans through an app, online, or by email....
Smartphone on a desk displaying the Public Mobile logo, with a potted plant, camera lens, lamp, and keyboard nearby.

Public Mobile Slashes Data on Popular $35 Canada-US-Mexico Plan

Telus prepaid brand Public Mobile has made a minor tweak to its plans to cut a hefty amount data off its $35/80GB Canada-US-Mexico promo plan, which ended on April 21. Here are Public Mobile’s plans as of writing: $22/0GB 4G $25/3GB 4G $27/10GB 4G $30/20GB 4G $35/35GB (was 80GB) 5G $40/100GB Canada-US-Mexico 5G $45/175GB Canada-US-Mexico...
Rocket on a launch pad between two gantry towers at night; AST SpaceMobile logo in the corner and launch date message at the bottom.

Bell and Telus Satellite Provider AST SpaceMobile Fails to Reach Orbit

The latest mission for AST SpaceMobile has ended in a costly failure after its BlueBird 7 satellite was deployed into the wrong orbit following a launch on Sunday, April 19, 2026. While the mission's primary objective failed, the launch marked a milestone for Jeff Bezos’ Blue Origin as the New Glenn rocket’s booster made a...