Earlier today BlackBerry Messenger was released for iPhone in Australia and New Zealand. Right off the bat some users encountered connection issues and now BlackBerry has halted the rollout, detailing how a leaked Android version caused an unofficial spike in active users which wreaked havoc on the service, as over 1.1 million users jumped on the service within 8 hours:
Prior to launching BBM for Android, an unreleased version of the BBM for Android app was posted online. The interest and enthusiasm we have seen already – more than 1.1 million active users in the first 8 hours without even launching the official Android app – is incredible. Consequently, this unreleased version caused issues, which we have attempted to address throughout the day.
Our teams continue to work around the clock to bring BBM to Android and iPhone, but only when it’s ready and we know it will live up to your expectations of BBM. We are pausing the global roll-out of BBM for Android and iPhone.
http://twitter.com/BBM/status/381577435122126848
Many have been anticipating the release of BBM for iOS and Android, the opening of the company’s proprietary flagship chat feature touted previously as a reason to use a BlackBerry. This latest mishap seems to pile onto the misfortunes of the Canadian tech company, which announced yesterday to investors to expect 4,500 job cuts and a write down of $960 million in hardware for its 2013 second quarter, due in part to under performing sales of its BB10 smartphones.
BlackBerry previously promised a rollout of BBM for iOS and Android by the end of summer in the Northern Hemisphere–which is today.
Are you looking forward to using BBM for iPhone? You will have to wait longer for it arrive, once again.
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No wonder they lost almost a billion last quarter, they can’t even get a release of an app right.
Blackberry is already on its way to extiniction.
Well now we know hardly anyone will download it in North America after this fiasco. I mean they stopped the iOS one too because of the “unreleased” app on the Play Store on Droids. Nice excuse in blocking it for us
I was looking forward to be honest but after now I don’t know what to do because even Whatsapp slapped us and still no update for IOS7
What did whatsapp do?
Typical delays from blackberry. This is why blackberry cant survive as a business. Very unreliable.
I can only imagine what would happen if they sold 6-8 million phones in a weekend…they have become a joke.
You guys are all spot on, this mishap is not good news for BlackBerry. They need something positive to happen and botching the BBM launch is just another giant fail whale.
I don’t seeing BBM being a major player in the text replacement area, if BB is looking to increase revenues through software they will need to be ad supported or subscription based services
This company needs to be absolutely humiliated non stop for their incompetencies until they cease to exist. What a complete embarrassment for Canadians. Sheesh.