bell

Bell has announced that Google Pixel devices are having trouble calling emergency services such as 9-1-1. On Thursday afternoon, Bell said, "Important: Customers with Google devices from the Pixel 7, 8, 9 and 10 families are experiencing difficulties contacting 9-1-1. We are actively engaged with Google to identify the cause and resolve this issue as...

Bell has filed a report with the Canadian Radio-television and Telecommunications Commission (CRTC) detailing the cause of a recent October 6, 2025 service outage that disrupted data access for customers roaming outside Canada. According to the Post-Outage and Final Report, submitted by Assistant General Counsel Philippe Gauvin, the issue began at 11:45 a.m. Eastern Daylight...

As part of its Investor Day announcements, Bell confirmed it will stop selling Virgin Plus Internet and TV services in Ontario starting January 2026, marking a major shift in its home services strategy. Virgin Plus first launched its internet and TV services in July 2020. These services, which are a bundled offering (with TV requiring...

Bell has provided an update to say its entire nationwide 3G network will retire in early 2027, freeing up wireless spectrum to improve its 5G+ network across Canada. In an interview with iPhone in Canada, Blaik Kirby, Bell’s Group President of Consumer and Small Business, said the move is part of the company’s ongoing network...

Bell plans to begin offering internet service in Western Canada for the first time—and it’s doing so by using Telus’s fibre network, reports The Globe and Mail. The move marks a major shift in Canada’s telecom landscape, as Bell takes advantage of new federal rules that require large carriers to share their fibre infrastructure with...

Bell's new brand platform says "Connection is everything" Bell’s years-long push to expand its fibre and 5G networks is nearing its final phase, according to Blaik Kirby, Group President of Consumer and Small & Medium Business. Speaking at Bell’s Investor Day — and later in an interview — Kirby said most of the company’s recent...

The Montreal Canadiens will remain on TSN and RDS for years to come after the two Bell Media networks signed a new long-term broadcast deal with the team. The agreement keeps Canadiens regional games on both channels for fans in the club’s designated viewing area — including Quebec and Atlantic Canada — with 50 games...

One week ago we shared pricing from Rogers, Telus, Bell and Freedom, comparing prices for the start of October. Well, fast forward seven days and we’re already seeing price increases across the board from the ‘Big 3’. Rogers has hiked prices $5-10, depending on plan, which was matched exactly by Bell. As for Telus, it...

If you’re a Bell wireless customer and you’re roaming with your cellphone plan outside of Canada, you might be running into your talk, text and data not working. According to Bell, this is an issue they are now aware of and a fix is underway. "Some wireless customers using their service outside of Canada may...

We’re into a new month so let’s compare bring your own device 5G+ plans from Rogers, Telus, Bell and Quebecor's Freedom Mobile. It will be interesting to track pricing from now into the busy holiday period, which includes Black Friday and Boxing Day. Bring your own device plans include autopay discounts when you set up...

Bell and Texas-based AST SpaceMobile say they have successfully completed Canada’s first space-based cellular test, making a direct-to-cell voice call and streaming video over satellite to a regular smartphone. The trial, carried out in New Brunswick this summer, used AST SpaceMobile’s BlueBird satellites along with Bell’s ground infrastructure. In addition to a 4G voice call,...

Bell has rolled out multi-factor authentication (MFA) to its MyBell app, adding an extra layer of security for customers logging in. The MyBell app lets customers manage their Bell services from anywhere, including viewing wireless usage, changing TV or internet packages, paying bills, upgrading devices, and getting support. It also includes self-serve tools such as...