bell

Bell to End Paper Billing, Switch Everyone to Electronic

Bell plans to shift from paper to electronic billing, joining its rivals Rogers and Telus. The company started notifying customers of the shift on their billing statements and Bell confirmed to iPhone in Canada the change will begin in April 2024. "Bell is transitioning from paper to electronic billing starting April 2024,” said a Bell...

Bell’s Crave Lands on Amazon’s Prime Video Channels

Bell Media’s Crave streaming service is set to land on Amazon’s Prime Video Channels. Crave Premium, the most expensive streaming tier that is ad-free, will be available for purchase through an Amazon customer’s Prime Video account. "We're thrilled to be joining with Amazon to expand the reach of Crave," said Sean Cohan, President, Bell Media,...

Bell Asks Feds to Overturn the CRTC’s Fibre Network Ruling

Bell has formally requested the federal government step in and overturn a decision by the CRTC that mandates the telecom giant to offer its fibre network in Ontario and Quebec to independent competitors at regulated rates. The petition, filed last Friday, challenges the CRTC's interim decision, which also affects Telus, arguing it could deter network...

Bell to Expand Cable Internet to Trois-Rivières and Shawinigan

Bell is set to expand its cable Internet service to additional areas Quebec, specifically in Trois-Rivières and Shawinigan starting early March, according to sources familiar with the matter speaking with iPhone in Canada. This expansion is expected to offer more customers access to enhanced internet speeds and unlimited usage options. Back in November 2023, Bell...

Bell Named Canada’s ‘Fastest Networks’ by Ookla and GWS

Bell's network performance in Canada has received top honours, with its fibre and wireless networks receiving top awards from Ookla and Global Wireless Solutions (GWS). According to Ookla's Speedtest Awards report for Q3-Q4 2023, Bell's pure fibre Internet and Wi-Fi have been declared the fastest in Canada for the second year in a row. Additionally,...

Bell Launches New Fibe TV in Atlantic Canada

Bell has announced the launch of its next-gen Fibe TV service in Atlantic Canada, integrating live TV, on-demand shows, movies, and a vast array of apps into a singular, user-friendly platform. The service is now available to new and existing residential customers. The new Fibe TV supports over 500 live TV channels, on-demand content, and...

Starlink Outshines ‘Slow’ Bell Internet in Rural Newfoundland

In the rural Whitbourne area in Newfoundland and Labrador, Mike Mullins faced a significant challenge when he built a high-tech smart home for his retirement: the local internet service provided by Bell was not fast enough as it was painfully slow. "We've lived in town for 30 years, and when we moved to Whitbourne, my...

TekSavvy Wants Canada to ‘Break Up’ Rogers, Telus and Bell

One of Canada’s last standing independent internet service providers, TekSavvy, minced no words on Tuesday as the company suggested the government should “break up” the big telcos here, such as Rogers, Telus and Bell. Peter Nowak, Vice-President of Insight & Engagement at TekSavvy, strongly criticized the current state of Canada's telecom market, emphasizing the urgent...

Bell Calls Surge in Copper Wire Thefts ‘Frustrating’

Bell has been facing a significant challenge with a surge in copper wire thefts in Atlantic Canada for its subsidiary Bell Aliant, which has repeatedly disrupted internet and television services for hundreds of customers. The latest incidents in Harvey and Hartland over the weekend marked a continuation of the disruptions that have plagued the company...

Telecom Complaints Rise: Rogers Tops Bell for First Time in 15 Years

The Commission for Complaints for Telecom-television Services (CCTS) has published its comprehensive 2022-23 Annual Report, detailing a notable increase in consumer complaints in Canada's telecom and TV sectors. Between August 1, 2022, and July 31, 2023, the CCTS recorded over 14,000 complaints, marking a 14% rise from the previous year. The report highlights significant issues...