CRTC

Spotify pushed back against new streaming levies at a CRTC hearing in Ottawa today, telling regulators that streaming is already funding Canada’s music industry and boosting Canadian voices. Today is part of the ongoing consultation that started last week, The Path Forward – Supporting Canadian and Indigenous audio content. Xenia Manning, Spotify’s Director of Global...

The CRTC is asking Canadians—and service providers themselves—to take part in a new survey on how to make internet and cellphone networks more reliable. The consultation runs until December 3, 2025. The public is being asked to share their experiences with outages, including what could have prevented them and how providers responded. Service providers are...

The CRTC has ruled that smaller cellphone providers must get access to the entire network that Bell and Telus share, instead of being stuck with only half of it. Until now, when regional carriers like Freedom Mobile, Videotron, or Eastlink signed roaming agreements with either Bell or Telus, they were limited to that company’s portion...

The Canadian Radio-television and Telecommunications Commission (CRTC) says it’s stepping up efforts to make phone, Internet, and broadcasting services more reliable after recent high-profile outages left Canadians cut off—in some cases from 911. The regulator announced three measures. First, Internet and wireless providers will now face new reporting rules for major outages, so public safety...

The Canadian Radio-television and Telecommunications Commission (CRTC) is investigating a network failure that allowed some phone calls in the Niagara Region to be misrouted or intercepted this summer, leading to reports of people overhearing private conversations. The problem began on July 24, 2025, at around 10 p.m. ET, when Rogers reported that a suspected lightning...

Broadcasting of the Family Channel will cease "in the coming months," announced by Toronto company WildBrain.

Federal Industry Minister Mélanie Joly is facing strong backlash from telecom executives after deciding to uphold the CRTC’s wholesale internet access rules, a move critics say will harm competition and investment. The decision allows Canada’s largest telecom companies to resell fibre optic access to internet service providers over their own and smaller players’ networks. The...

While Rogers and Cogeco have criticized the federal government for refusing to overturn the CRTC’s wholesale internet policy, Telus is backing Ottawa’s decision to maintain the current fibre framework, calling it a “landmark ruling” that promotes long-term infrastructure investment and consumer choice. “We commend the federal government's decision to uphold the CRTC's wholesale fibre framework,...

The federal government says it will not overturn a recent decision by the country's telecom regulator that could boost competition and help bring down internet prices. In a statement released by Innovation, Science and Economic Development Canada (ISED), Industry Minister Mélanie Joly said on Wednesday evening the CRTC’s move to expand wholesale internet access is...

Canada’s telecom regulator is asking for public input on how emergency alerts are shared across the country. The Canadian Radio-television and Telecommunications Commission (CRTC) launched a consultation today to review how alerts are delivered during events like severe weather or other safety threats. Our National Public Alerting System (NPAS) is also known as Alert Ready,...

Unifor, the union representing Canadian media workers, is calling on the federal broadcasting regulator to stop giving foreign streaming services a free ride. At the last week of the CRTC's hearing today, July 3, Unifor’s media director Randy Kitt argued that companies like Netflix, Disney, and Apple should be treated the same as Canadian broadcasters...

Amazon Canada has pushed back on comparisons to traditional cable providers during a regulatory hearing, telling the CRTC that Prime Video and Amazon Music are helping Canadian creators—not operating like legacy broadcasters. The company spoke today at the ongoing CRTC hearing titled, The Path Forward - Working Towards a Sustainable Canadian Broadcasting System.  “Now, we...