Repair
Apple Announces New Initiative to Support Independent Device Repair Providers
Following news earlier this summer that Apple was partnering with Best Buy for expanded repair service, today the company has announced another initiative to make device repairs more accessible. Apple today launched a certification program that will enable independent repair shops to gain access to the same parts, tools, and training as Apple Authorized Service Providers (AASPs), expanding availability of genuine...
Leaked Documents Reveal How Apple Decides What is Covered Under iPhone Warranty
A leaked copy of Apple's "Visual/Mechanical Inspection Guide" (VMI) has been posted online, giving us a glimpse at what the company will and won't cover under an iPhone's warranty. Business Insider reports that the 22-page document dated March 3 recently appeared on Dropbox. While the site didn't provide a link, it did offer a few...
Apple May Replace Original Apple Watches in Need of Repair with Series 1 Models
If you have a first-generation Apple Watch, Apple Stores may be able to simply swap it out with a Series 1 model. The report sites an announcement Apple made on Thursday to retail store employees. The authorization doesn’t explicitly say that it’s a simple trade-in, but instead authorities employees to substitute original Apple Watch parts with...
Apple Extends Repair Coverage for First-Gen Apple Watch with Battery Issues
On Friday, Apple alerted authorized repair facilities to an Apple Watch service coverage extension for first-generation devices suffering from battery swelling. The battery swelling issues are rare but it continues to impact a small segment of owners. According to an email sent out to Apple Authorized Service Providers (via 9to5Mac), users are provided two years...
Organizations Like iFixit Are Aiming to Make it Easier for Consumers to Fix Their Own Stuff
According to a blog post from Jason Koebler on Motherboard, iFixit is spearheading an attempt to make it not only easier, but in some cases legal, to repair your own stuff. The John Deere company tried to use copyright law to make it illegal for farmers to repair their tractors. Fortunately, a lawsuit pushed by...
Sending My Apple Watch Back To Apple For Repair [VIDEO]
So you may remember a while back I posted that I mysteriously got a scratch on the face of my Apple Watch Sport. Well over the past seven days, I’ve encountered more problems with the watch than I care to admit. Yes, the touch screen of my Apple Watch has been failing miserably. As I […]
Apple Details iPhone 6 and 6 Plus Out-of-Warranty Repair Costs [u]
After releasing its new iPhone lineup on Friday, Apple updated its support site to include out-of-warranty repair costs for the iPhone 6 and 6 Plus in the United States. The out-of-warranty repair costs for the iPhone 6 and 6 Plus are $299 and $329, respectively. The iPhone 5s/5c/5 out-of-warranty repair costs currently are set at $269. ...
iFixit CEO: Apple Is Putting Repair Guys Out Of Business
With each generation of iOS device that Apple has released over the past several years, the company has continued to make the devices less repairable. On Thursday, iFixit founder and CEO Kyle Wiens spoke at the MacWorld Expo in San Francisco about the repairability of Apple’s iOS devices. He said the reason he built his...