Leading up to the new year, Telus has been making a lot of changes that are actually improving its services.
Over the last month, the company has released fairly competitive price plans, restructured their cancellation policy (for the better), and introduced a new early hardware upgrade program that actually lets Telus customers get a new device earlier, and at times, for cheaper than having to purchase the device at full price.
According to Telus, this has all been a part of a new strategy at the Canadian wireless company. Now, the company is set to reveal that last part of this strategy in early 2011 by unlocking customer devices for a small fee.
Telus providing unlocking services is a big deal, especially considering that the other wireless players (Rogers, Bell, Fido, etc) have their devices locked to their respective networks, even if the device is purchased outright at full price from the carrier.
By unlocking Telus devices, customers can choose to take their device to another network at the end of their contract. This gives customers a lot of flexibility with their devices, especially for iPhone users who would normally have to pay at least $659.00 from Apple to have an unlocked iPhone.
At this time, there is no information on how much this unlocking “fee” will be, but for customers to find it useful, the price will have to be competitive and reasonable.