Carriers

Two new cellphone towers could soon improve service in parts of Nanaimo on Vancouver Island, British Columbia, where calls often drop or signals are weak. Telus plans to install one tower near the Rutherford roundabout at Linley Valley Dr., and another at the City’s public works yard on Labieux Rd. City council approved both locations...

The Canadian Telecommunications Association (CTA)—the industry group representing the likes of Bell and Rogers—wants Canadians to believe that letting these telecom giants resell internet access on competitor networks will hurt investment, stall network upgrades, and slow down rural expansion. In a recent op-ed published in The Hill Times on June 11, association president Robert Ghiz (former...

Telus recently updated its Rewards program and is now offering a new perk, in the form of a free 30-day trial of Apple TV+ to some customers. Typically, Apple TV+ comes with a free 7-day trial, but this Telus offer extends that to 30 days. The offer is listed as a Perk, meaning it won’t...

A major dispute is playing out in front of Canada’s telecom regulator, with Rogers and small wireless provider Ztar Mobile clashing over a looming disconnection that could cut service for thousands of prepaid phone users. Ztar, which offers low-cost mobile plans through retailers like 7-Eleven, Dollarama, and other convenience stores, claims Rogers is using its...

Videotron has rolled out a new high-speed internet plan offering symmetrical download and upload speeds of 2.5 Gbps. Its GIGA internet service is now available in several regions of Québec, including Abitibi-Témiscamingue, Montérégie, Québec City, Lanaudière, the Laurentians, Saguenay–Lac-Saint-Jean, Bas-Saint-Laurent, and Côte-Nord. The plan uses Videotron’s fibre network and is aimed at households with heavy...

Bell has launched new travel passes for customers traveling to the Caribbean, Mexico and Europe, in the form of new 7-day and 14-day passes, according to changes made on its website on late Tuesday and spotted by iPhone in Canada. The new passes include: Mexico and Caribbean Pass: $70 for 7 days of usage (works...

Telus is calling out Bell for what it describes as a blatant abuse of regulatory process, urging the CRTC to throw out Bell's latest application without further review. In a letter to the CRTC on May 2, Telus criticized Bell for trying to force it to carry five new TV channels — like USA Network...

Back on Friday, we told you Telus-owned Public Mobile updated its website with an end date on its Canada-US-Mexico promo plans, set to end on June 16. Fast forward to today, and Public Mobile has indeed updated its website with changes on these 5G plans, in the form of price increases. While 4G plans saw...

A year after Bell said it would sell Northwestel to a coalition of Indigenous groups for $1 billion, the deal still hasn’t gone through, according to The Globe and Mail. The buyer, Sixty North Unity, includes Indigenous organizations from Yukon, the Northwest Territories, and Nunavut. The sale was billed as a major step toward Indigenous...

SaskTel says it is extending support for residents of northern Saskatchewan who were forced to evacuate due to wildfires. Customers in affected communities will continue to have all wireless data overage charges waived, and will receive bill credits for SaskTel Internet, maxTV Stream, and Home Phone services. These supports were first introduced for evacuees on...

SpaceX announced today that it has officially completed the first generation of its Starlink Direct-to-Cell satellite network, designed to connect standard cellphones in remote areas — even where there are no cell towers. “Congrats to the @SpaceX team on completing the first generation Starlink Direct to Cell constellation!” the company posted on X on Friday....

Bell Media is ramping up its battle at the CRTC, filing complaints against both Rogers and Telus for what it says is unfair treatment of its rebranded TV channels. In separate filings, Bell alleges its rivals are favouring Rogers’ new Discovery-branded channels while downplaying or sidelining Bell’s own content, which includes renamed versions of former...