Rogers

Earlier this year, we told you about British Columbia Automobile Association (BCAA) cellphone deals for its members, offered through Rogers. Fast forward 11 months, and these BCAA Rogers cellphone deals have evolved. Here’s what they look like ahead of Black Friday for bring your own device customers. The plans include a “preferred discount”, plus Autopay...

After a recent push from the CRTC saying it was "taking action", Canada’s ‘Big 3’ telcos—Rogers, Telus, and Bell—are planning new ways to cut international roaming costs, aiming to give Canadian travellers more flexible options by 2025. Bell announced it will offer “tailored” options next year to lower roaming charges based on how much data...

Rogers has officially launched Rogers Xfinity, a set of home services powered by Comcast’s technology platform. The first feature available through this service, called Rogers Xfinity Streaming, combines popular streaming apps with free content, letting users access live sports, movies, news, and shows all in one place. This rollout is part of a 10-year partnership...

Rogers and Fido are doling out free data right now to select customers, notifying them via text message once again. The timing comes ahead of expected Black Friday wireless deals, so this may be a move to keep customers happy and loyal, so they don’t switch away. According to text messages shared by iPhone in...

A recent Telus customer from B.C. shared their experience on RFD describing a disappointing switch from Rogers, noting Telus signals in Langley were really bad, despite being on a $40/200GB 5G+ ‘winback’ plan. So of course what happens? The Rogers ‘winback’ team will always reach out, offering sweetheart deals to lure you back. Just a day...

Rogers-owned Fido is offering up a special deal for existing customers right now, in the form of a $34/60GB Canada-US plan. But of course, there’s a catch, as this is only for add a line, when you bring your own phone. The original price is actually $54/month, but there’s a $20/month off discount, taking it...

The CRTC announced today that it's reminding phone, internet, and TV providers to be clear about customer protections. That’s according to the CRTC’s Vice-President of Consumer, Analytics and Strategy, Scott Hutton. Companies such as Rogers, Telus and Bell need to inform customers about the Commission for Complaints for Telecom-television Services (CCTS), which helps resolve issues,...

Back in August, we told you about Rogers increasing the rental price of its Ignite TV boxes. Further backlash over that Rogers story expanded when CBC News covered the price increases last month. Now, in a follow up, CBC News says it has receive "hundreds of emails”, from customers of Rogers, Telus and Bell, fed...

Rogers announced in its recent third-quarter earnings a big move, that it would be selling part of its network for $7 billion. This part of the network, known as the “backhaul,” is what connects its cell towers to its main network and keeps everything running. The plan is to use the money to pay off...

Salmon Arm city council in B.C. is debating whether to renew a Wi-Fi deal with Rogers that provides public hotspots at local sites like parks and recreation centres. While advertised as free, some councillors argue it only benefits Rogers customers. The free Wi-Fi was formerly part of Shaw, before the latter was acquired by Rogers....

MyRogers allows users to check the details of their appointments and easily reschedule them without needing to contact customer service directly.

Rogers has updated its Ignite TV app, now calling it the Rogers Xfinity Stream app this week. The company also re-branded its previous Ignite TV Shaw app as well, with both updates coming on Tuesday in Apple's App Store. This revamped platform allows users to watch live TV, access On Demand content, and stream or...