Telus

Public Mobile is implementing price hikes, in what appears to be a practice we’ve normally seen for postpaid customers on Koodo and Telus. So what’s happening? Some customers such as those on $15 and $20 per month plans have been notified that a price increase is coming at $3/month. This is coming as a surprise...

Telus has opened what it claims is Canada’s first sovereign AI factory in Rimouski, Quebec—a secure facility built to handle advanced artificial intelligence while keeping all data under Canadian control. Powered by NVIDIA’s latest GPUs and HPE infrastructure, the centre is designed for everything from training new AI models to customizing them and running them...

Public Mobile says the RCS activation issue affecting some of its customers has now been resolved. The problem began after the launch of Apple’s iPhone 17 and iPhone Air, when many users switched to eSIMs. Some Android customers were also impacted. In an update posted today, September 24, Telus-owned Public Mobile said the issue is...

Public Mobile says some of its customers are having trouble activating RCS (Rich Communication Services) after switching devices or SIMs/eSIMs. The problems started the day after Apple’s iPhone 17 and iPhone Air launch, with many customers switching to eSIMs as the new devices no longer have physical SIM slots. It also affected some Android users...

This year’s iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max and iPhone Air only have an eSIM this time around in Canada, finally killing off the physical SIM card. If you’re a Telus-owned Public Mobile customer with a physical SIM card, here’s a quick guide on how to switch over to an eSIM on...

The CRTC has ruled that smaller cellphone providers must get access to the entire network that Bell and Telus share, instead of being stuck with only half of it. Until now, when regional carriers like Freedom Mobile, Videotron, or Eastlink signed roaming agreements with either Bell or Telus, they were limited to that company’s portion...

Telus is teaming up with Samsung to roll out Canada’s first commercial Radio Access Network Intelligent Controller (RIC). Simply put, this means Telus will start using AI-powered software to manage and improve its wireless network. Instead of relying only on physical hardware, the RIC is a software system that uses artificial intelligence to spot problems,...

Most homes and businesses in Sylvan Lake, Alberta, will soon have access to Telus PureFibre internet, following a $40 million investment by F3 Networks. The project, expected to take two years, will connect about 95% of the community with fibre-to-the-premise service. Construction is set to begin in the coming weeks, with over 150,000 metres of...

Telus-owned Public Mobile has revamped its plans and also brought back its $10 referral bonus for a limited time. Starting today until September 30, Public Mobile says you and your friend can get a $10 bonus credit when you refer a friend that subscribes to a $35/month plan. You can only refer up to 5...

Back in August, we told you Telus (and Koodo) was phasing out its long-standing $5 monthly discount for customers who pay their bills by pre-authorized credit card, forcing subscribers to switch to direct bank withdrawals if they want to keep the savings. Update Wednesday, September 17, 2025: A Telus spokesperson told iPhone in Canada the...

The iPhone 17 series and iPhone Air pre-orders have launched in Canada and besides pre-orders from Apple, you can also pre-order from places like Best Buy and Costco. Our major wireless carriers Rogers, Telus, Bell and Freedom Mobile also have iPhone 17 series and iPhone Air pre-orders available. But again, they are pushing hard financing...

Telus is accusing Rogers of using its control over Canadian media to keep rival ads off the air and off the ice. In a filing with the CRTC in early June and posted to the Commission’s website on Tuesday, Telus claims Rogers and its subsidiaries "have refused to allow Telus to advertise on Rogers’ media...