Telus

Public Mobile customers will soon see smaller perks from the carrier’s rewards program, marking another cutback under parent company Telus. In an email to customers and seen by iPhone in Canada, Public Mobile said that starting October 15, 2025, the points-back rate will drop from 5% to 2%, and the annual anniversary bonus will be...

The flanker brands of Rogers, Telus and Bell have tweaked their plans this month, bringing some changes compared to July. Fido has started offering 10GB of bonus data for its plans, trying to entice new customers to subscribe. Virgin Plus also has matched Fido saying its plans now include a 10GB data bonus. Check out...

Some Telus internet customers are spotting special renewal offers inside the Telus app—and in some cases, they’re cheaper than what Telus loyalty staff are quoting over the phone. One Reddit user said they saw an in-app offer for $70/month on a two-year term for PureFibre Gigabit, with pre-authorized payments, unlimited data, and savings of $65/month....

It’s been nearly two months since a Telus cell tower was vandalized and toppled in Thorhild County, north of Edmonton—and residents say they’re still struggling without reliable service. About 150 people in the area have been left with little to no cell signal after the tower was knocked down and stripped for copper in mid-June....

While Rogers and Cogeco have criticized the federal government for refusing to overturn the CRTC’s wholesale internet policy, Telus is backing Ottawa’s decision to maintain the current fibre framework, calling it a “landmark ruling” that promotes long-term infrastructure investment and consumer choice. “We commend the federal government's decision to uphold the CRTC's wholesale fibre framework,...

Public Mobile has released a series of support videos aimed at helping customers handle common tasks like activating their subscription, managing their account, and fixing basic issues. The videos are short, step-by-step guides designed to walk users through some of the most frequently asked questions. They’re available on the Public Mobile website, embedded in help...

Rogers came out on top in the latest Opensignal report analyzing mobile network performance across Canada. The report, based on real-world user data from April 1 to June 29, 2025, shows that while Rogers leads in many categories, the competition from Bell and Telus remains tight in key areas. Opensignal's Mobile Network Experience Report was...

Telus and Koodo are ending a long-standing $5 monthly discount for customers who pay their wireless bills using pre-authorized credit card payments. According to emails seen by iPhone in Canada sent out to Telus and Koodo customers last week, starting October 1, 2025, the $5 discount will be gone—unless you switch to pre-authorized payments through...

Two new cell towers are coming to Nanaimo on Vancouver Island, B.C., despite concerns from nearby residents about health and proximity to homes. Telus plans to install two 15.7-metre antenna poles that double as streetlights on Shepherd Ave, just before Fifth St. in the Harewood neighbourhood. Nanaimo City Council approved a licensing deal at a...

Koodo prepaid customers may be in for a surprise: the company now says its booster add-ons will expire—even though its support site still claims they won’t (well, that’s because it’s an AI summary of the features). Until recently, Koodo’s prepaid boosters, like data or long-distance minutes, were promoted as “not expiring” as long as your...

Telus is spinning off its cell tower business in a major deal with one of Canada’s biggest pension funds. The company announced it’s selling a 49.9% stake in its new tower operator, called Terrion, to La Caisse (CDPQ) for $1.26 billion. Caisse de dépôt et placement du Québec, is a Montreal-based Canadian pension fund manager...

Telus has reported a net loss of $245 million for its second quarter of 2025, blaming the dip on restructuring costs and business changes. The company said it had higher “transformational investments,” including severance and downsizing expenses, which pushed it into the red—despite solid growth in wireless and internet services. Quarterly revenue came in at...