Telus

Telus-owned Public Mobile has revised its plans again, this time tweaking its 5G plan offerings with a slight price increase. On Friday, the company added a new $32 per month plan with 20GB of data, for use in Canada only. Meanwhile, the $29/10GB plan with 100 international minutes has increased in price by $1, now...

A B.C. man says he’s frustrated after Telus failed to honour a deal he was promised for his home phone, internet, and TV service. Tony Brown told Global News' Consumer Matters that a Telus rep visited his home in January offering to lower his bill from about $350 to $188 a month, plus two free...

Telus has officially rolled out its new national loyalty program, called Telus Rewards, giving customers access to a range of perks and benefits across Canada. The program is the first of its kind for a Canadian telecom company, says Telus, and builds on previous versions that were only available in B.C. and Alberta. Yesterday, we...

Telus has launched a new entertainment bundle in parts of Ontario and Quebec that combines major streaming services with live TV channels. According to a company announcement, the new service allows customers to customize packages that include platforms like Netflix, Disney+, Amazon Prime, and Apple TV+ along with core TV channels. “At Telus, our customers...

Telus has revamped its Rewards program, but many customers on forums like RFD are calling it a downgrade, particularly for mobility customers. Under the old system, users earned 2% back in points on their pre-tax bill. For example, a $100 bill earned 2 points, and 29 points could be redeemed for a $25 gift card...

Telus has started targeting its Public Mobile customers with what it’s calling an “exclusive” PureFibre internet deal via text message. According to the text message send out this morning seen by iPhone in Canada, Telus says Public Mobile customer can get an “exclusive” PureFibre deal at $75 per month (regular $135), with a guarantee for...

Public Mobile is giving customers a chance to earn extra credit by referring friends to sign up. From May 13 to 19, 2025, if you refer a friend who activates any plan priced at $29 or more, you’ll both get a $15 bonus credit. In other words, any 5G plan with Canada-US-Mexico applies for this...

Canada’s ‘Big 3’ telcos aren’t adding new customers like they used to, and the reason for the lack of growth? That’s due to immigration cuts, say the telecoms. According to Bloomberg, Bell, Rogers, and Telus together added fewer than 54,000 new mobile subscribers in the first quarter of 2025. That’s the weakest number in four...

Telus announced this week its PureFibre internet will soon be available to 90% of homes in Red Deer, Alberta, thanks to a $168 million investment from F3 Networks. That means faster internet speeds, better reliability, and improved access for things like remote work, school, video calls, and streaming. Unlike older copper wiring, fibre gives equal...

Public Mobile is warning customers that pending labour disruptions at Canada Post could delay SIM card deliveries, particularly for orders headed to PO Boxes and rural addresses. The company announced on Friday any orders placed after May 13 won’t be delivered to those locations if the strike goes ahead as expected on May 22. Customers...

Telus has shared its Q1 earnings today and 2025 saw a strong start when it came to net income for the company. The telco saw $301 million in the first quarter—more than double the $140 million earned during the same period last year, an increase of 115%. Revenue rose 3% to $5.1 billion for the...

The latest Koodo ‘winback’ offer is coming in as a 30GB 4G plan that is discounted after you set up debit autopay, which is a $10/month discount. The $20 plan after autopay has Canada-wide calling and messaging, one free perk add-on (rollover data) plus 1,250 international long distance minutes to U.S., India, Germany, China, and...