Telus

Public Mobile has launched new promo plans branded as “back to school” deals. The promo says if you activate a plan $30/month or higher, you will get your third month free. The deal is only available for new activations online "for a limited time." The credit will be applied towards your third month of service....

Back in July, Rogers and Fido hiked its one-time connection fee to $70, a $10 increase from $60. Now, Telus and Koodo have followed suit, increasing their connection fee to $70 as well, similarly up from $60. Recently, Telus and Koodo updated their websites to indicate the connection fee increase. Telus says, "A one-time connection...

Koodo is offering up some Telus migration offers again to select customers, essentially sweetheart deals to get them to switch over to the parent company. The Telus flanker brand sent out an email on Friday morning to Koodo customers, obtained by iPhone in Canada, that says, “Up for an exclusive offer? Say no more." The...

The CRTC says it is taking steps to improve cellphone service along nearly 100 kilometres of major roads in Newfoundland and Labrador, Quebec, and Ontario. The Commission will provide $17 million to Bell, TBayTel, Telus, and Sogetel Mobilité to build new cell towers and boost cellphone coverage along eight major roads. Bell and Telus will...

Telus has announced its participation in a U.S. Department of Commerce initiative aimed at ensuring the development and deployment of trustworthy and safe artificial intelligence (AI). The company is the first Canadian telecom to join this effort, which includes more than 280 leading AI stakeholders. The U.S. AI Safety Institute Consortium (AISIC) was established by...

Koodo is offering up a promo for select provinces, offering 100 Mbps internet for $34 per month after credits. You can get Koodo’s Unlimited Internet 100 plan in Ontario for $34/month, after $21 in monthly credits. The plan is normally priced at $55/month, but there’s a $10/month off promo, but if you log in, you...

Telus is experiencing an outage for some customers in BC and Alberta, as voice calls are not working. According to the telecom, the outage is deemed a "Failure of wireless voice services in Alberta”, but it’s also affecting some in BC. Telus replied to customers on X that the voice call outage is also affecting...

Telus-owned Koodo has tweaked its plan offerings again, this time narrowing down its major plans to just two options outside of Quebec. Koodo has axed its $39/20GB plan, replacing it with a $39/50GB plan with 1 free perk, joining its $49/60GB plan. These plans are of course after automatic payments. Yes, Koodo’s data overages are...

Telus has launched Expert Messaging, a new AI-powered customer support tool within its My Telus app for English speaking customers. According to the telecom, the chat brings asynchronous messaging, which allows customers to engage in two-way conversations at their convenience. This means you can start, pause, and resume chats on your schedule. Telus says this...

Telus has announced the return of its Esports Series this fall, inviting gamers from Canada and the US to compete in one of the largest esports events featuring Apex Legends, Rocket League, and Valorant. The competition, now in partnership with Android, is open to players aged 15 and older, who can register by September 22...

Back in November 2023, the Canadian Radio-television and Telecommunications Commission (CRTC) sought to increase internet competition by mandating Telus and Bell to open up their wholesale fibre networks in Ontario and Quebec to smaller competitors. Today, the CRTC has announced it has extended this decision to now force Telus, Bell and SaskTel to bring nationwide wholesale...

Telus-owned Koodo continues to offer some special plans to existing customers, in what looks to be an effort to keep users with the company. Periodically, Koodo customers signing into their online accounts and heading over to the plan change option, will see new “exclusive” offers listed. We told you about some special plans last month...