Telus

Image: Telus Health MyCare Clinic in Toronto Telus Health has opened a new primary care clinic in downtown Toronto, combining virtual and in-person care options to address the city’s shortage of family doctors. The Telus Health MyCare Union clinic, located at 25 York Street, can take up to 6,000 new patients, with expansion plans for...

Telus has expanded its PureFibre Internet service to residents in Ontario and Quebec, offering some of the fastest internet speeds available in Canada. Telus PureFibre Internet provides download speeds of up to 1.5 Gbps and upload speeds of 1.0 Gbps, using a 100% fibre-to-the-home connection, meaning all parts of the internet connection are handled by...

After a recent push from the CRTC saying it was "taking action", Canada’s ‘Big 3’ telcos—Rogers, Telus, and Bell—are planning new ways to cut international roaming costs, aiming to give Canadian travellers more flexible options by 2025. Bell announced it will offer “tailored” options next year to lower roaming charges based on how much data...

Telus has launched a new Exclusive Partner Program (EPP) plan that now includes roaming in the Caribbean. EPP plans are special plans offered to employees only by companies that are part of the Telus EPP program, as a perk. An iPhone in Canada reader signed up for this new Telus EPP plan, and shared screenshots...

Telus reported its third quarter earnings for its 2024 fiscal year today, showing solid growth in new customers and increased revenue. The company gained 347,000 new customers across mobile, internet, TV, and security services, driven by demand for their range of services. Telus added 130,000 mobile phone connections and 159,000 connected devices this quarter. They...

Telus-owned Public Mobile looks to be stepping up its Canada-US plans, launching a new $49/100GB plan today. This 100GB plan is at 4G speeds and not 5G, and also includes 1,000 international minutes. You get to use your talk, text and data while in Canada and the USA. Here are Public Mobile’s plans as of...

Telus-owned Koodo has launched Travel Passes, which are international roaming passes beyond its traditional Easy Roam offerings, which start from $14/day. The company's website says there are now Travel Passes for the US, Caribbean & Mexico and Europe. Passes range from 7, 14 and 30 days, with pricing from $50. These passes allow you to...

The CRTC announced today that it's reminding phone, internet, and TV providers to be clear about customer protections. That’s according to the CRTC’s Vice-President of Consumer, Analytics and Strategy, Scott Hutton. Companies such as Rogers, Telus and Bell need to inform customers about the Commission for Complaints for Telecom-television Services (CCTS), which helps resolve issues,...

Back in August, we told you about Rogers increasing the rental price of its Ignite TV boxes. Further backlash over that Rogers story expanded when CBC News covered the price increases last month. Now, in a follow up, CBC News says it has receive "hundreds of emails”, from customers of Rogers, Telus and Bell, fed...

After Apple released iOS 18.1 this week, some Koodo customers lost Rich Communications Services (RCS) support on their iPhones. Koodo told iPhone in Canada at the time they were working on a fix. Now, it appears a fix is rolling out with a new Koodo carrier update. According to Aaron, MacRumors contributor, he spotted a...

Last week, we told you Telus-owned Public Mobile had debuted a new $36/50GB 5G Canada-US plan, ahead of Black Friday. At the time, this promo plan which included 250 international long-distance minutes, was available for new and existing customers. But according to a change made on Public Mobile’s website on Friday, it has changed to...

Rogers announced in its recent third-quarter earnings a big move, that it would be selling part of its network for $7 billion. This part of the network, known as the “backhaul,” is what connects its cell towers to its main network and keeps everything running. The plan is to use the money to pay off...