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Early today, we published a report that revealed over 90% of Apple’s customers are satisfied with the Genius Bar’s phenomenal work. Now, folks over at Gizmodo appear to have gotten their hands on a copy of Apple's secret Genius Training Manual claiming that "you've never seen anything like it". According to Gizmodo, the manual gives a peek inside Apple's "psychological mastery" with...

FreshBooks, the leading cloud accounting service for small business owners based in Toronto, Canada, has today released a new iPhone app designed specifically to cater the needs of small businesses owners, assisting them in running their business on-the-go (via Ottawa Citizen). The new FreshBooks iPhone app works anywhere and focuses on features like expense management, P&L reporting...

After covering the Apple vs Samsung case as a news outlet for the past month, we are finally receiving some insight of what the experience was like being part of the jury. A jury foreman has recently conducted an interview with Bloomberg TV, and he was able to explain how Apple completed their landslide win...

Aircell’s Gogo in-flight Wi-Fi service, that was introduced almost 4 years ago, has been granted a subordinate spectrum license in Canada today, Tech Crunch is reporting. The company has reportedly leased the spectrum from SkySurf, with cell site construction set to begin later this year. For those who aren't aware, Gogo allows travelers to get online using their laptops...

Samsung is still continuing with their game of stealing ideas from Apple. Today, Yahoo points to Samsung's new 'S-Launcher' dock for Windows 8 computers. At first glance, I thought it was a Mac OS X dock, and apparently Gizmodo has the same idea. Instead, this is the new  S-Launcher dock 'created by' Samsung. Who is designing for Samsung, I...

The Genius Bar is always of great help, whether you're having an issue with your iPhone, Mac, or another Apple product. The service is fantastic, I bet you can't even name another company with similar customer service. If I brought my Windows computer into a local repair shop, my bill would likely be through the...

We speculated the thought that the next generation iPhone may include NFC capabilities yesterday upon a leaked photo of iPhone internals. While the situation seemed right, with Passbook being released in iOS 6, some other sources pleaded otherwise. AnAndTech's Brian Klug has deeply analyzed 'iPhone 5' leaked parts and rumors, and has determined the metal...

Since 2007, Apple has run the iTunes Festival event in London. It's a completely free event and runs from September 1st to September 30th at the Roundhouse in London. The only way to attend is to win tickets to the concert, but if you're one of our Canadian readers, I wouldn't attempt to win them unless you...

Samsung sure won't leave this case without a fight. We reported over the weekend that Apple was seeking to ban 8 of Samsung's smartphones from the United States due to infringement of Apple's patents. The list of phones can be found below, and luckily for Samsung, their newest flagship phone isn't on the list.  Early Tuesday morning,...

Apple is widely expected to announce the next iPhone on September 12th, as noted by numerous publications. We've seen numerous leaked parts to give us a glimpse of what might come in terms of design, but for the technical aspects you won't read a better breakdown other then the one just published by AnandTech. Brian...

After surpassing 10 million messages handled per day, WhatsApp Messenger has been updated today with encryption for all messages send over WiFi and mobile networks. The team noted in twitter they had implemented "encryption for some time now," but this latest update makes it publicly stated. Other new features include a better message forwarding picker...

Apple's EasyPay service provides a much quicker and easier way of paying for Apple store products while in-store. Waiting in-line can be a pain, but EasyPay allows customers to purchase products directly from their iPhone without even stepping in line. The process is easy, just scan the barcode of the products and pay using the...