apple store

Unionized Apple Store Workers Want Tipping System and Higher Pay

Workers at the Apple Store in Towson, Maryland—the first unionized store for the iPhone maker—are calling for pay raises, increased time off, and the introduction of a tipping system for customers, reports Bloomberg’s Mark Gurman. The International Association of Machinists & Aerospace Workers represents the employees in negotiations with Apple, which are taking place on...

Former Apple Worker Jailed for Multimillion-Dollar Fraud Scheme

Dhirendra Prasad, a 55-year-old former Apple employee from Mountain House in San Joaquin County, California, has been sentenced to three years in prison and ordered to pay $19,270,683 in restitution for conspiring to defraud Apple of millions of dollars and for related tax crimes. United States Attorney Ismail J. Ramsey and Internal Revenue Service-Criminal Investigation...

Apple Saket, India’s Second Apple Store Now Open in Delhi

Apple has today officially opened its doors to Apple Saket, the iPhone maker’s second Apple Store in India in the heart of New Delhi. Earlier this week, the company opened its first retail store in India, Apple BKC, located in Mumbai’s Bandra Kurla Complex district, which also saw CEO Tim Cook in attendance. The new retail...

Apple Gangnam Grand Opening Set for March 31 in South Korea

Apple has previewed its newest retail location, Apple Gangnam, in Seoul's vibrant and world-renowned Gangnam District. The iPhone maker says this exciting retail space will provide customers with an opportunity to explore the company’s innovative lineup of products and services, receive top-notch support from a highly knowledgeable team, and participate in free Today at Apple...

Apple Launches ‘Shop with a Specialist over Video’ for iPhone Purchases

Apple today launched a new service called Shop with a Specialist over Video, letting customers connect with a specialist for help buying a new iPhone. The service launches today in the U.S.—there’s no word if it will expand to Canada. Essentially, you get a one-way video shopping experience to get help finding the right iPhone....

Apple Changing Work Policies for Retail Employees in Canada, Says Memo

Last June, Apple started a pilot project in the U.S. to improve working conditions for retail employees, as unionization efforts were underway at select locations amid worker discontent. Now, Apple will bring new changes to work hours and policies at its Apple Stores in Canada and the U.S., beginning on April 29, according to an...