A total of 63,767 South Korean iPhone users have filed the country’s biggest-ever class action lawsuit against Apple for damages worth millions.
A new report from ZDNet explains that a South Korean law firm called Hannuri lodged the class action lawsuit with the Seoul Central District Court against the local unit of the iPhone manufacturer, Apple, and Apple Korea.
The law firm stated in their filing that “Even though Apple knew the software update would slow down some iPhones, it failed to notify users to hide the flaws in the battery, to prevent consumers from seeking other options and to promote sales of iPhones.”
The firm is demanding that Apple pay $12 million USD in compensation, or $188 to each customer. Around 400,000 iPhone customers originally sought to join the legal action, but the number fell in the course of verifying identification and offering necessary documents, reads the report.
Consumers worldwide have been demanding compensation from Apple after the company acknowledged last year that its operating software updates intentionally slowed down the operating speed of older iPhone models.
While Apple claimed that the measure was necessary to prevent devices from suddenly shutting down, many consumers claim that the company should still have notified users of the matter before the decision was taken.
Since the revelation, Apple has been hit with multiple class action lawsuits demanding compensation for the Cupertino company’s customers.
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“it failed to notify users to hide the flaws in the battery” Wow, people still don’t get it. There were no flaws in the batteries. The flaws are with the phones themselves.
– All phone batteries change with time.
– Most phones have no problem with batteries changing with time
– iPhone 6, 6s and 7 phones DO have a problem with dealing batteries that change with time – they shut off randomly.
– Instead of recalling the faulty phones, Apple charged it’s customers for new batteries that will ALSO change with time and the same problem will happen again since the fault is in the PHONES.
– Secretly slowing down the phones was the method Apple chose to deal with the issue since it stopped the random shut downs and they wouldn’t need to replace the faulty phones.
You are my hero man. I have been saying this all along! This is not a battery or software problem, it is probably SoC hardware problem.
Totally, I can’t seem to grasp how people are missing the points. They weren’t trying to mask a flaw. The intent was to balance performance but ultimately this is a PR problem. If they just communicated this clearly and gave people the option to choose this would be a non issue.
Okay, so what exactly is the hardware problem? Break it down for me, so I can understand.
Is this the the same problem that may car, cordless drill, laptop batteries have?
The two things that have always killed batteries are time & usage. I many other people have not experienced this problem. Does that mean we are free of the hardware flaw or are we less demanding users?
Ya you know I don’t doubt that how Apple did that was totally wrong, but let’s not forget that Apple’s cpus were so much faster than any Android phone of the same cycle.
I don’t think Apple realized the impact of the CPUs drawing up to the maximum voltage when the battery started to degrade… that’s on them, I don’t know how you test that without a time machine, but hey, that’s not consumer’s problem.
What I’m getting at though is that it’s not like the phones were slowed down by a significant amount, of anything they were slowed down to an Android phone’s speed…
Again, that’s not what consumer is paying for…